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SHORT'S MARINE
11-15-2011, 07:32 AM
Attempting to ship an ebay order through Ship Rush for Fedex. Imports a 3 letter under the state field (NSW - New South Wales). Will not allow you to process shipment with 3 letters in state field or with it empty. Any help would greatly be appreciated.

SYSOPS
11-15-2011, 08:03 AM
Are you trying to actually ship the package or get rates when you see the error?

We opened Case 29441 for this issue when trying to get a rate for the shipment to Australia when there are 3 letter abbreviations for the State (like your example NSW). That will be fixed in the next update to ShipRush, but you should still be able to process the shipment with NSW in the state. What version\build of ShipRush are you using (Help | About from the system tray icon)?

Thank you,
SYSOPS

SHORT'S MARINE
11-15-2011, 10:00 AM
Well we like to calculate shipping charges before actually shipping. So we were seeing the error getting the rate. We are using 9.5.0.47151 Thanks for the help.

SYSOPR
11-15-2011, 10:28 AM
We will let you know when the beta is available to resolve this issue.

Thank you

SYSOPS
11-15-2011, 12:35 PM
Beta is now available:
http://www.shiprush.com/downloads/product_betas.shtml

Please download and update ShipRush. This resolves the rating issue for Australian States with 3 letter abbreviations.

Thank you,
SYSOPS