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EXPOTEX
01-09-2012, 10:21 AM
When I have multiple items, sometimes Shiprush says it qualifies for Home Delivery, but when I select that, it says the total weight is too much for Home. It won't let me choose both services or just one or the other. So I have to go to Fedex Ship Mgr to complete it. Very frustrating. It should allow me to use ground instead of home delivery when the total weight exceeds Home Delivery limits.

SYSOPS
01-09-2012, 11:49 AM
I have opened that up with development as a suggestion for ShipRush FedEx, Case 30287

Current workaround is to go into Shipping Settings and turn off Address Validation for that one particular shipment, set the service back to Ground and ship.

Thank you,
SYSOPS