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Sherry
08-02-2005, 10:52 AM
I have noticed that when I ship FedEx 2day service, 2 emails go into the email notification position. The 1st one is a customer I had before and then the new email that Fedex pulls up for the new shipment. Any resolutions to fix this problem? Right now, I have to just delete the 1st email.
Thank you for your help.

Sherry

SYSOPS
08-02-2005, 11:04 AM
Is this happening only with 2day service?

Also, are you running this with QB?

Last question:
What build\version (Help | About)?

SYSOPS

Sherry
08-02-2005, 12:03 PM
Yes, this only happens with 2 day service.

I have QB Enterprise Solutions

FedEx 4.0.0.909

SYSOPS
08-02-2005, 12:54 PM
Unable to replicate this issue at this time with QB and ShipRush.

Please provide detailed steps of how you can replicate this.

Thank you,
SYSOPS

ebusinesscables
08-02-2005, 04:23 PM
Sherry -

Check your template for the 2 Day Air shipment.

Create a shipment label with 2 Day Air, and leave the email address blank, then click on More.

Select Save Template.

Select and save the template as the 2nd Day Air. Accept the overwrite prompt.



If a template is saved with an email address, it pulls that address in along with the actual shipment you want to send.

Sherry
08-03-2005, 07:10 AM
Clearing the email and saving the template worked.....Thanks