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View Full Version : Ability to Purge My shiprush db



Marc Russo
02-11-2013, 06:58 AM
We have a fairly large my.shiprush db and sometimes when searching it takes 40 or more seconds to see if an item is there. Is there are way to purge MY.shiprush DB based off of a date?

SYSOPS
02-11-2013, 07:11 AM
Sure.

Refer to this kbase article: http://www.shiprush.com/knowledge_bases/shiprush/srxa-0529.txt

SYSOPS

Marc Russo
02-12-2013, 04:36 AM
This clears it from the
MYSHIPRUSH TOO?

I thought this only purged from our local DB

SYSOPS
02-12-2013, 07:02 AM
Ahhh, thank you for pointing that out. Read your post too fast and didn't catch the My.ShipRush reference. No sorry, this doesn't purge the My.ShipRush area, just the local dbs.

Please send into support at shiprush dot com a few of your items that you search on so we can review the speed, and see if we can enhance that.

Thank you,
SYSOPS

SYSOPR
02-12-2013, 07:54 AM
It should not take 40 seconds to search my.sr

Please send an email to support with your my.sr login email address, and examples of some slow searches.

Thanks!

SYSOPS
02-13-2013, 08:12 AM
This has been submitted to development for further review, Case 34512

Thank you,
SYSOPS

SYSOPS
02-14-2013, 08:55 AM
We are working on improving the search function when it comes to names. If you search for an order #, it should be faster, currently. We hope to be rolling out these enhancements over the next few weeks.

SYSOPS