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Vance
05-21-2013, 10:35 AM
When we click the Ship button for a paid order, it isn't automatically being marked as shipped. This only happens to about 20% of the items, the rest are automatically being marked as shipped. We then have to manually mark the item as shipped when we check later on. Any solution to this to make it all automatic?

Thanks,
Vance

SYSOPS
05-21-2013, 11:23 AM
Please refer to this kbase article re: purging and repairing the database for the Order Manager:

http://www.shiprush.com/knowledge_bases/shiprush/srxa-0529.txt

HTH,
SYSOPS