PDA

View Full Version : Fedex problems



katztoy13
08-12-2013, 06:44 AM
Is anyone having any trouble creating FedEx labels today? I am guessing that it is the FedEx website as we can not track confirmation numbers either. But I wanted to check here as well.

Thanks
Kathy

SYSOPS
08-12-2013, 06:57 AM
What kind of issues are you having?

SYSOPS

katztoy13
08-12-2013, 07:33 AM
We are unable to track through the FedEx website which is their issue. And when trying to create labels with Shiprush it won't generate. It just sits there like it's trying. Eventually it will make one if you leave it long enough. I have a call in to FedEx Tech support as well to find out what is up with their website.

SYSOPS
08-12-2013, 08:26 AM
This is not a known issue. Does the issue persist still?

SYSOPS

katztoy13
08-12-2013, 08:52 AM
I purged my database and repaired it an I can print the labels now, albeit slowly. We can still not track packages on the FedEx website but that is their issue.

SYSOPS
08-12-2013, 09:15 AM
Do you ship with postal as well? Just wondering if the slowness you're seeing is only related to FedEx.

SYSOPS

katztoy13
08-12-2013, 12:42 PM
It is only related to FedEx. Things are going a little faster this afternoon. I called FedEx and they said they are having trouble with their system so I am guessing it is all related. Thanks for looking into it. I think it's just FedEx..

sevenbcorp
08-12-2013, 12:49 PM
We were having communication time out issues this morning as well. All is well now.

David