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pdeepak
09-13-2013, 05:59 AM
Hi,

I was sending out a batch of express saver envelopes yesterday, and due to some printer issues I printed out 3 sets of bulk labels for all of my recipients.

I added the contacts to list, setup the shipping options as normal for me and hit print all bulk. they got sent to the printer but did not get printed due to hardware issues.

I cleared the list (this is the part where I might have screwed up) and added to bulk and printed again. Same thing happened once more before I was able to resolve the hardware issues.

Will I get charged for the unused labels? I only sent out the labels that were printed the third time.

Thanks in advance for any help.

Best,
Deepak

SYSOPS
09-13-2013, 06:18 AM
If this was FedEx, you will not be charged for the labels that were not used.

SYSOPS

pdeepak
09-13-2013, 06:19 AM
Great, thanks!