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1Iceball
03-11-2014, 09:56 AM
Hello,

We are having problems integrating My.ShipRush.com and a Magento store.

The store address is: www.gourmeticeballs.com

We have loaded the 31 character access token and .php setup file to the Magento store root directory

My ShipRush.com is returning ERROR: 33836B

This is a new store we are trying to setup.

Can you assist / provide some direction?

Thanks

SYSOPS
03-11-2014, 10:14 AM
Please email into support at shiprush dot com with their My.ShipRush email address so we can review this further.

Thank you,
SYSOPS

SYSOPR
03-11-2014, 03:35 PM
That error indicates that the My.ShipRush servers cannot access your magento store.

For example, there may be firewall or iptables rules that block access from the My.ShipRush servers.