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MRX
09-22-2014, 11:51 AM
It is refreshing too long.

Already 17 minutes past. Plus shiprush doesn't send tracking info to our website. Plus in shiprush Shipping Settings -> My ShipRush Account showing next error:
"ERROR: Unable to call My.ShipRush. 301: Interrupted.. Unable to POST to "https://api.my.shiprush.com/shipmentservice.svc/shipments/add" (Windows)".

Do you guys have some issues?

ShippingCzar
09-22-2014, 12:14 PM
Please help, I have a lot of ship to do today!

SYSOPS
09-22-2014, 12:22 PM
We had an issue with the My.ShipRush server environment upgrade overnight and had to recycle it due to this issue. It is on the way back up now, and should be online once again in the next 15 to 30 minutes.

Sorry for the inconvenience as we resolve this issue.

Thank you,
SYSOPS

SYSOPS
09-22-2014, 12:58 PM
My.ShipRush servers are back up and running.

Thank you,
SYSOPS

MRX
10-16-2014, 10:33 AM
Now we have one another problem, the some orders normally reach my.shiprush and we are able to see them there. But they are not in the software ShipRush. No such orders in the list, while some orders in the list. Why some orders cannot reach ShipRush, while some of them can?

SYSOPS
10-16-2014, 10:36 AM
Please refer to this kbase article:

http://www.shiprush.com/Knowledge_Bases/ShipRush/SRXA-0720.txt

SYSOPS