View Full Version : Unable to call My.ShipRush. 151: 401 Unauthorized. Unable to POST to ... (Windows)

01-05-2015, 11:40 AM
We got an error.

Unable to call My.ShipRush. 151: 401 Unauthorized. Unable to POST to ... (Windows)

And we already tried this: http://www.shiprush.com/Knowledge_Bases/ShipRush/SRXA-0478.txt
Didn't help.

01-05-2015, 11:46 AM
Please reboot the system.

If the problem continues, please see http://shiprush.com/Knowledge_Bases/ShipRush/SRXA-0214.txt

01-05-2015, 12:02 PM
You know, the more I look at this error, the more it looks like the solution should be http://shiprush.com/Knowledge_Bases/ShipRush/SRXA-0478.txt

If the problem continues, please call in to the CS team.

01-05-2015, 12:17 PM
if we changing connection to Compatible, we get:

Unable to call My.ShupRush. Access violation at address 009D8029 in module 'ShipRush.exe'. Read of address 00000020. Unable to POST to "https://api.my.shiprush.com/accountservice.svc/user/get" (Compatible)

But the internet connection is fine. Also when it is Windows internet connection, the test is fine too. But only when we refreshing the order list we getting this error.

01-05-2015, 12:21 PM
I think this kbase article still applies:

Be sure to reset the My.ShipRush connection under settings | shipping settings as well as doing the update My.ShipRush access under each webstore.


01-05-2015, 01:10 PM
This solution helped, thanks.