View Full Version : ShipRush web using old hardware

09-29-2015, 10:57 AM
Ok, before I go and get a new thermal printer and new scale for one of our shipping PCs, I need some help.

I've got a newer PC running Shiprush web and Desktop Toolbox, with an older Zebra 2844 and Mettler Toledo scale (using serial).

I can get a test label to print if I point to that printer and tell settings that it is a Laser/Inkjet. Obviously though, printout is way off. If I set to "Zebra Thermal printer" I get nothing at all. Printer is working fine in other software on PC.

The scale is not showing any weight amount. It acts like it sees it (no errors) and I'm showing "Successfuly connected to the scales server. Current scale value: 0 lbs 0 oz (0 grams). " even when I place an item with weight on it.

I don't see any options to adjust anything in the Desktop Toolbox though, to at least tell it what COM port or anything that it's on. Any ideas, or should I just bite the bullet and replace both?

09-29-2015, 11:08 AM
Sorry to say that both pieces of hardware will not work with ShipRush Web and the desktop toolbox.

A ZPL printer (like a ZP450\ZP500\GX420) and a USB scale are required.

They do sell both on eBay for a reasonable price.


09-29-2015, 09:56 PM
We stopped supporting serial scales years ago... (they may work in SR Desktop, but we do not support them).