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View Full Version : Default shipping addresses keep getting blown out



giddyup
10-19-2016, 05:48 AM
I've set the shipping addresses on my 2 webstores (same address different company names) multiple times now and they keep disappearing. Am I missing a save option somewhere? I really want my second company name on it's own orders...

Thanks!

SYSOPS
10-19-2016, 06:16 AM
We are investigating this issue. Case 53816. I've added you to the case and we will follow up when we have more information.

Thank you,
SYSOPS

SYSOPS
10-21-2016, 06:36 AM
Morning,
We are still investigating this.

The next time you see this, are you doing any of the following?

- logged in to ShipRush Web in multiple tabs concurrently
- multiple browsers concurrently
- editing something else in settings that then causes you to notice the defaults are missing

So far we haven't been able to replicate the issue. Please let us know when you see it again, and what steps may possibly lead to this issue.

Thank you,
SYSOPS

SYSOPS
10-28-2016, 07:18 AM
Do let us know when you see the issue again as we'd like to resolve. Please see above for additional questions about the environment.

Thank you,
SYSOPS