View Full Version : Object reference not set to an instance of an object - RATE FAILED

11-10-2016, 06:09 AM
Started getting this today when checking rates. I can get the Fedex rates to show by turning off address validation but cannot get any USPS rates. Is there something that I can do to fix this.

11-10-2016, 06:12 AM
I have the same problem going on. We are unable to get any rates as well and it states "Object reference not set to an instance of an object".

11-10-2016, 06:24 AM
Same problem here also. ETA on fix?

11-10-2016, 07:31 AM
We see the issue and are working on getting that resolved. We hope to have an update in the next 30 minutes. Case 54960

Thank you,

11-10-2016, 09:36 AM
We are having same issue, there is another thread where a workaround was posted today, and this is working for us in the meantime:

We're having this issue again when clicking the magnifying glass. However, choosing each individual carrier and pressing F2 works fine.

11-10-2016, 09:49 AM
Thanks, I went it to try the F2 trick and found that everything is now working as it should.

11-10-2016, 09:56 AM
The issue should now be resolved. Sorry for the hassle.

Thank you,