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Rvanpeeren
12-02-2016, 12:25 PM
When we print labels at the start of the day, the program reports that the labels were printed but they actually do no print. We are forced to reboot the computer before printing will work again. Is there a configuration or other thing that we can do to eliminate the need to reboot the computer.

SYSOPS
12-02-2016, 12:46 PM
Are you leaving the Toolkit running overnight? If so, make sure that is closed out each evening and restarted in the morning.

We are working on enhancing the toolkit so it doesn't lose the connection to the servers when it sits idle for extended periods of time, but we do not have an ETA for when that update will be available.

HTH,
SYSOPS

Rvanpeeren
12-02-2016, 01:06 PM
Are you leaving the Toolkit running overnight? If so, make sure that is closed out each evening and restarted in the morning.

We are working on enhancing the toolkit so it doesn't lose the connection to the servers when it sits idle for extended periods of time, but we do not have an ETA for when that update will be available.

HTH,
SYSOPS

Thanks, We currently just close to office door and leave everything on the computer running. I will start closing the toolbox before we leave.