View Full Version : Shipping Notification Email Format

04-21-2017, 04:50 PM
I use my.shiprush.com and ShipRush Discount Postage for USPS. When I set ShipRush to send the email notification I only have 2 options for the format: Default (Email) and Modern (Email). I would like to include all of the information in the modern template (itemized receipt with tracking number), but the format is terrible - instead of SKU, Description, Qty, Price and Amount being across a row, they are all grouped one on top of the next in the center of the table. Is there any way to alter the format or to choose another template?


04-24-2017, 06:31 AM
Not sure why you are seeing the oddity with the modern template. Attached is what the default for that template looks like. I do not see the item info grouped on top of each other.

You can customize and create your own template. Settings | Templates
Make a copy of the Modern template and edit to your needs



04-24-2017, 02:48 PM
When you describe the bad formatting, can you help us a couple ways?

-- Tell us what you use to see the bad email (what OS, what app you use to read the email)

-- Send a screen shot of two things to support@shiprush.com
---- the bad/damaged email
---- the main ShipRush Web screen , showing orders