View Full Version : Some pages unresponsive and hanging

05-30-2017, 11:53 AM
Hi everyone. As I type this, some sections of ShipRush Web are unresponsive and hanging. Intermittently, I can log in but can't reach an account settings page, or can't reach a printer settings page, and so on. It's been this way for nearly 30 minutes.

How often does this type of thing occur? How reliable is Shiprush Web? I'm currently training people on Shiprush Web using our UPS account, as we've not yet added our USPS Mail account that prints over $5,000 a month in Priority and Express postage. I don't want to move all of our postage printing to a new platform only to experience downtime similar that which we're experiencing right now.

Thanks for your time.

05-30-2017, 12:29 PM
We are aware of the issue and are chasing on this side. This is not a normal issue. We hope to have it resolved shortly. Case 58767

Thank you,