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View Full Version : incomplete info in "save zpk" for Shiprush USPS for APO/FPO shipments



jpdusty
08-18-2017, 09:56 AM
The file created when using the "save zpk" function for Shiprush USPS for APO/FPO shipments is missing the commodity information.

To reproduce:
1)Create a new shipment for a "Shiprush USPS" account
- Name, company, phone, address: [enter anything]
- City: DPO
- State, select: AE
- ZIP: 09828
- Country, select: U.S.A.
- Packaging, select: Package
- Weight: 1 lbs, 1 oz
- Size: [leave blank]
- Service: USPS Priority
- International section
-- Documents Only: unchecked
-- Customs Form, select: CN22
-- Content, select: Merchandise
-- If not delivered, select: Return
-- Content Other: [leave blank]
- International Goods: Add two commodities
2) Select "Save ZPK"
3) Hit "Ship"
4) Examine label and zpk file.
- The printed label has a customs form on it with the commodity information. (it prints a CP76, not a CN22)
- The ZPK files does not include the commodity information. So, the ZPK is missing information needed to print the label.

Can the zpk file be updated to include all the information used to print the label?

Also can it print a CN22 when shipment permits a CN22 and CN22 is selected? If it converts to CP76 or packages with value too high for CN22, that's great, but not for low value packages.

Thanks,

JP

SYSOPS
08-18-2017, 11:21 AM
Can the zpk file be updated to include all the information used to print the label?
I see the issue as well. Case 60420 to address that.


Also can it print a CN22 when shipment permits a CN22 and CN22 is selected? If it converts to CP76 or packages with value too high for CN22, that's great, but not for low value packages.
The postal providers we work with now are playing it very close the postal rules for a CN22 or CP72. This page is the latest rule set from the USPS: https://pe.usps.com/text/imm/immc1_009.htm#ep1141772
I've asked them to give more flexibility on this as INTL Priority Small Flat Rate Box used to also be considered for CN22, but no longer.

I've added you to Case 57646 in the event I get updated back that more flexibility has been granted.

Thank you,
SYSOPS

SYSOPS
08-18-2017, 11:21 AM
Can the zpk file be updated to include all the information used to print the label?
I see the issue as well. Case 60420 to address that.


Also can it print a CN22 when shipment permits a CN22 and CN22 is selected? If it converts to CP76 or packages with value too high for CN22, that's great, but not for low value packages.
The postal providers we work with now are playing it very close the postal rules for a CN22 or CP72. This page is the latest rule set from the USPS: https://pe.usps.com/text/imm/immc1_009.htm#ep1141772
I've asked them to give more flexibility on this as INTL Priority Small Flat Rate Box used to also be considered for CN22, but no longer.

I've added you to Case 57646 in the event I get updated back that more flexibility has been granted.

Thank you,
SYSOPS

SYSOPS
09-18-2017, 09:49 AM
Case 60420 should now be resolved and the ZPK should contain the INTL information for APO\FPO shipments.

Thank you,
SYSOPS