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JamesB
08-21-2017, 06:43 AM
We seem to be having difficulty rating or shipping orders on both SR Web and SR Desktop this morning. When attempting to estimate rates, it just spins and then times out. When trying to ship after selecting a carrier and shipping method, we get an error that SR cannot obtain rates at this time, and the label does not print.

Any ideas?

Thanks!

SYSOPS
08-21-2017, 07:09 AM
Yes...there's an issue with the postal servers we work with. We are working with them to resolve. Should be fixed shortly.

Thank you,
SYSOPS

t3hn4t3
08-21-2017, 07:50 AM
Following. Same issue.

tommyd
08-21-2017, 08:39 AM
Please let us know as soon as resolved.

Was leaving for vacation when shipping is done, and of course this happens! Lol. Stupid eclipse!

bigbluejohnson
08-21-2017, 08:40 AM
Post office is almost here to pick our stuff up on this very busy monday. Please fix soon. Thanks!

shane8
08-21-2017, 08:53 AM
same issue for us. In Texas been at work almost 4 hours 0 labels printed and pick up is in 1 hour. Good times ;)

bigbluejohnson
08-21-2017, 08:58 AM
I think it's the post office's fault, not Shiprush's. Their tracking system is down too.

giddyup
08-21-2017, 09:03 AM
Same issue here... I got one thing printed somehow but can't get anything else printed.

t3hn4t3
08-21-2017, 10:04 AM
It was up for a while but isn't working again. Is this an issue with USPS servers?

CCC
08-21-2017, 10:31 AM
Yes, I believe so as USPS tracking is also down.

JamesB
08-21-2017, 12:55 PM
System seemed to come back up for us here between 3:30-4:00 EST. As far as we can tell, all is working again here.

SYSOPS
08-21-2017, 01:28 PM
Sorry for the issue today. We ended up having multiple server issues with our postal providers. The system should be back up and running, with possibly some slight hiccups as everything is put back together.

Thank you for using ShipRush.

SYSOPS

SYSOPP
08-21-2017, 08:01 PM
For reference, ShipRush status is updated here: https://twitter.com/shiprush_status