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View Full Version : FedEx Freight showing error when trying to ship



JamesB
11-10-2017, 07:12 AM
We started having an issue this morning with FedEx Freight services (Economy and Priority). When trying to ship an order using either service, we're getting an error of "freight collect terms not setup or not supported".

Was there a recent change to this service type, and we're just missing some setting, or is this a possible glitch?

Thanks!

SYSOPS
11-10-2017, 07:36 AM
We also ran into that issue yesterday. I've opened Case 63000 to determine what was changed. We will post back when an update is available.

Thank you,
SYSOPS

SYSOPS
11-13-2017, 12:52 PM
This issue should now be resolved.

Thank you,
SYSOPS