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View Full Version : USPS lables showing barcodes onmly



dgangstee
07-18-2018, 03:15 PM
I tried printing some USPS labels today and all I get out of the Zebra printer are labels that have nothing but barcodes on them, no text. I get the 1D delivery confirmation barcode and a 2D postage barcode and no text. See the attachment.

SYSOPS
07-23-2018, 06:11 AM
We are aware of the issue and have opened Case 67199 for further investigation.

Thank you,
SYSOPS

dgangstee
07-25-2018, 07:41 PM
I’m hoping that you find an answer soon because I cannot ship via Usps until it?s fixed.

SYSOPS
07-26-2018, 06:37 AM
We do not see the issue at a code level, and for some users, printing to a different Zebra printer created a working label.

Have you looked at upgrading your firmware?
https://www.zfirm.com/Knowledge_Bases/ShipRush/SRXA-0746.txt

SYSOPS

dgangstee
07-27-2018, 02:20 PM
I updated the firmware and now the printer is flashing red/green and won?t print anything.

SYSOPS
07-30-2018, 06:06 AM
You may want to contact Zebra or the supplier of the printer (if from a carrier) to see about reloading the firmware or swapping the printer.

SYSOPS

dgangstee
08-04-2018, 01:11 PM
Thanks a lot.