View Full Version : The ZIP code doesn't match the city or state. Please correct and press "Address" to v

12-15-2005, 07:32 AM
The ZIP code doesn't match the city or state. Please correct and press "Address" to verify.

I receive this messag every 20 or so shipments. I verify the zip code but it will not ship.
What do I do?

12-15-2005, 07:45 AM
Do you see a pattern to the city,state,zip combinations?

Can you post a few examples?


12-15-2005, 07:51 AM
I'll try to collect some more that I have done, but here is one:
505 East Lancaster Ave.
St. Davids, PA 19087

12-15-2005, 09:22 AM
It looks to me like the period in the city field is causing this.

The http://www.usps.gov zip code lookup has this:


We will try to make ShipRush smarter in this regard. For now, see if the suggestion above helps.

12-15-2005, 05:58 PM
Try this address:
Park Place Care Center 101 Fm 971
Georgetown, TX 78626

Thanks for your help.

12-16-2005, 05:47 AM
No matter what I do, I can't get this accepted in shiprush. I receive the same error message.:

Park Place Care Center 121 FM 971
Georgetown TX 78626

I have verified the address, and the fact that UPS is delivered to that address

12-16-2005, 08:00 AM
I have tested with that address, and I am able to ship, get estimated cost, list of shipments available to the address from ShipRush.

We are coming out with an update shortly, and wonder if that will help. Also, any firewall software running? If so, disable and see if you can get that address to function.


12-16-2005, 08:12 AM
I will disable the firewall. That's a little scary. I was just advised by a network expert that a firewall is absolutely necessary.

What to do?

Thanks for your help.

12-16-2005, 08:28 AM
What to do?

Try disabling the firewall for a minute to try out ShipRush (restart ShipRush for the test) and see if it helps.

Then turn the firewall back on.