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mbisque
07-21-2004, 08:04 AM
Starting shiprush I get the following message:

Unable To Connect to ShipRush Server: Access violation at address 015259B3 in module 'ZRUSH_~1.OCX'. Read of address 00000028

SYSOPS
07-21-2004, 09:03 AM
From the FAQ for ShipRush UPS v3 Pro:
http://www.zfirm.com/product_documentation/shiprush_v3_pro_edition/shiprush_faq.htm

ShipRush says that it cannot connect to the ShipRush Server.
A. That may mean that the Z-Firm Shipping Server is not running.

On the machine that is running the ShipRush Server portion (might be a server, or the computer you're at):
* Go into Control Panel | Administrative Tools | Services
* Scroll down to the bottom and see if the Z-Firm Shipping Service is running
* If not, start it and try to launch ShipRush again

HTH,
SYSOPS

mbisque
07-21-2004, 09:08 AM
All necessary shiprush services are running and the error persists (the services were running and did not need started).

I've stopped and restarted the services and the error persists.

I've rebooted the machine and the error persists.

SYSOPS
07-21-2004, 12:27 PM
Are you prompted for a connection method to the ShipRush Server when you launch ShipRush?

If so, I would look at trying to connect via the ADO method discussed at:
http://www.zfirm.com/Product_Documentation/ShipRush_v3_Pro_Edition/Direct_Database_Connection.htm

Contact Z-Firm tech support via email if you need the password.

SYSOPS

mbisque
07-29-2004, 06:54 AM
When configured for an ADO connection, the same error message occurs when starting shiprush:
---------------------------
Error
---------------------------
Unable To Connect to ShipRush Server: Access violation at address 015259B3 in module 'ZRUSH_~1.OCX'. Read of address 00000028
---------------------------
OK
---------------------------

The "Test Connection" button using an ADO connection reports "Test connection succeeded".

SYSOPS
07-29-2004, 07:32 AM
OK,
Time to look at the logs and see what specifically may be happening. Email the following files to support @ zfirmllc.com:

Shiprushserver.log located under program files\z-firm llc\shiprush v3
shiprush3.log located under c:\documents and settings\username\application data\z-firm llc\shiprush v3

We will review those files and see if we can determine the issue at hand.

SYSOPS