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EFGUS
04-05-2006, 10:05 PM
We received the following error using ShipRush Basic v 3 for UPS
VERSION REVISION- 3.0.0.1039
Running on Windows XP SP2
Contact Manager- ACT! for Workgroups 2006

"Z-FIRM pLUGIN ERROR"- unable to find contact
12ba650a-6b52-4832-b860-a-171270549df
OmniRush/ShipRush will be disabled
Contact your administrator to fix this problem

Tell us how to proceed- is this a failure to maintain contact over the network with the ACT Database?

SYSOPS
04-06-2006, 05:26 AM
Please try the following steps outlined in this kbase article to reset the Act! plugin files:
http://www.zfirm.com/knowledge_bases/shiprush/sr3a-0010.txt

If that still tenders an error, update ShipRush with this patch:
http://www.zfirm.com/downloads/assets/products/update/ShipRush_v3_1103_patch.exe

Then follow the steps outlined in the kbase article to reset the plugin files for Act!

Does the issue persist?

SYSOPS