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View Full Version : Double entering in history ACT 2006



katarina823
07-07-2006, 08:50 AM
I'm using ACT premium 2006. When I lookup a new contact -before clicking on ShipRush to create a mailing label, it is entering shipping information with a tracking number, then when I actually click ShipRush to create the desired label, it enters it a second time. How do I stop this from happening?

Thank you,

Kathy
Powder Blue Productions
kathy@turbokick.com
1-800-315-2505

SYSOPS
07-07-2006, 09:12 AM
Trying to follow what you're describing:

You lookup a contact in Act
Before you even ship something a history entry is created with shipment info?

Is this shipment info from a prior shipment, prior contact record?

SYSOPS