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Chandra
08-16-2006, 08:43 AM
When I click shiprush I have an error that comes up that says Engine Error #9217

SYSOPS
08-16-2006, 09:04 AM
Is this for Endicia (if so, moved to Endicia forums)?

Sounds like a database error, or corruption. What is the full error message please?

If ShipRush is installed on one PC, you could do the following to reset the database:
browse out to documents and settings\username you're logged in as\application data\z-firm llc\shiprush v4
rename database.v4 to olddatabase.v4
launch ShipRush and follow the wizard

SYSOPS

Chandra
08-16-2006, 09:12 AM
I already did this earlier in the month. So I have a "database" and "olddatabase". What is another name I can use?

SYSOPS
08-16-2006, 09:16 AM
bakdatabase will work. Anything other than database.v4

SYSOPS

Chandra
08-16-2006, 09:30 AM
OK, we're good now, thanks. so next time i get this message all i have to do is rename the most recent file and restart program?

SYSOPS
08-16-2006, 09:59 AM
Yes.....but I wonder what corrupted the database in the first place.

The last time you did it was after an upgrade from v4.0 to 4.5. That one I've seen before. This time, you didn't update or anything else...and it was working yesterday, correct?

SYSOPS