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DMack
08-28-2006, 01:06 PM
We have shiprush v4 with UPS overnight next day air saver gives us "service unavailable" and the error message is 121210. Any help would be appreciated. Thank you

SYSOPS
08-28-2006, 01:09 PM
From the kbase:

http://www.zfirm.com/knowledge_bases/shiprush/55.txt

SYSOPS

DMack
08-28-2006, 02:08 PM
This didn't begin happening until we upgraded a couple days ago. Previously, everything was fine.

SYSOPS
08-28-2006, 02:11 PM
Please provide:

Origination city\state\zip
Destination city\state\zip
Service type you're trying to send

The Basic version of ShipRush UPS gets that information from the UPS website. The error and error # are being generated by UPS.

Thank you,
SYSOPS

SYSOPR
08-28-2006, 03:27 PM
Next Day Air Saver is not available to all destinations. That is all this message is saying....


If you could post a screen shot that shows the destination city/state/zip and the error next to it, we could take this further.

thanks!