View Full Version : installation Error "PhysicalState" is required

11-02-2006, 10:01 AM
I am getting an error using Shiprush USPS during initial setup
the error is:
"PhysicalState" is required
the state is in there, tried typing the entire state name, IDAHO, also tried ID
wont let me get past this? any ideas?


11-02-2006, 10:08 AM
This is during the setup wizard and asking for your information?

If you try with a different address, does it work?


11-02-2006, 04:15 PM
yes this is during the setup wizard, it is on the security and billing information I fill in all the passwrord information and then credit card info and billing address I click next and get the error, i dont want to try and use a bogus address as this is the billing address for my credit card? any other sugestions?

11-02-2006, 08:28 PM

We will need to contact you directly to get screen shots of the address, etc.

There is something funny going on, but we will work it out!

Please give Z-Firm Customer Service a call. (206) 812-7874

11-03-2006, 06:16 AM
You didn't indicate this was Endicia (you stated USPS).

A call into Customer Service will be required.