Installation of shiprush problems

[Annette]

During the installation of the trial shiprush program my Norton Virus software kept trying to interfere. I believe it did install properly, however, it does not seem to be working correctly and I am wondering if it is an install problem or i I am not using it properly

I have set it up to do labels from Quickbooks. When in QB when I open up shiprush the shiprush window comes up nicely and it has our info on it, but it does not pull the info from the QB invoice. It does allow me to put in the weight, etc, but I can not see any way to get the invoice/sales receipt info into shiprush.

could you please help me.

thanks,
Annette

[SYSOPS]

Might be a couple things:

http://www.zfirm.com/knowledge_bases/shiprush/29.txt

Also go into settings | Program Settings | CM Settings in ShipRush and make sure that QuickBooks Customer list is checked, and not HYBRID.

SYSOPS