PDA

View Full Version : Estimated Costs vs Shipping confirmation costs



pdoughboy
04-16-2007, 03:11 PM
When I proess a shipment and click on "Estimate cost" ShipRush displays $14.11. When the confirmation window appears with the tracking number and shipping cost it displays $9.68, and writes that ($9.68) to history. When I look at "View shipments" the cost is $9.68. Why would the initial estimate be that far off? Thanks,

pdoughboy

SYSOPR
04-16-2007, 06:51 PM
Can you go into Settings, and change the UPS Account type (the options are daily pickup account and occasional shipper) ?

Whatever it is set to now, please change it to the other option and let us know if that helps.

Thank you!

pdoughboy
05-04-2007, 02:25 PM
That worked, thanks.