View Full Version : ShipRush for UPS Basic not calc right rates compared to UPS

06-19-2007, 10:06 AM
2lb package from IL to maine is showing up as 9.25 in shiprush and calculates as 6.48 on UPS website. It is over charging on many orders.

I have upgraded to version 5 and it is still incorrect.

06-19-2007, 10:42 AM
Few questions on this to see the issue clearer:

- Could you please indicate the to and from city state zip
- service type and package type
- any other settings (residential, etc)

Once I have the specifics, I can dial it up here, and if need be, report to development.

Thank you,

06-19-2007, 04:14 PM
ShipRush UPS Basic uses the same rating engine as ups.com.

So if you see a difference, it is probably because something is different. (For example, the destination might be residential, but on ups.com you are not indicating it is residential.)

Please provide us with the detail, and we will help resolve this!