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DCampbell
06-20-2007, 03:47 AM
We shipped 2000 pacakges yesterday and when I run the report I only get the first 500. How can I get a report (which I can download into Excel) of everything we shipped yesterday? We use UPS basic version 5.0.0.2115

SYSOPR
06-20-2007, 07:05 AM
The report limit... We are looking into this one under ZF Case 13900. Please allow a day or so for response.

DCampbell
06-21-2007, 09:44 AM
Any update? My customer is getting anxious. I need to prove we shipped everything. Thanks.

SYSOPR
06-21-2007, 09:55 AM
Yes and no.

We have an open case to add a feature to allow reporting on > 500 at a time. (ZF Case 13900) But that will be in a future ShipRush version. It doesn't help us right now.

I think the best path may be for us to provide you with an ODBC driver that will let you read directly from the ShipRush db. You would then point Access directly at ShipRush and run your own reports.

Good sides of this approach: Makes ShipRush data accessible, no limits.

Bad sides: You have to be comfortable with Access (or a similar tool), and work out the data schema (we don't support direct data access in the support side of Z-Firm).


So the question: Would you be able to run with the ODBC driver?

DCampbell
06-21-2007, 10:19 AM
I should be able to. The more instructions you can feed me the better. Thanks for the help.

DCampbell
06-22-2007, 05:01 AM
Can someone provide some instructions for me on how to get this info. I'm in desperate need of the tracking #'s.

DCampbell
06-26-2007, 04:56 AM
This is my 3rd request. Can someone please send me some instructions on how to get this data??????

SYSOPR
06-29-2007, 08:06 AM
We apologize for the delay. We are working on it, but do not have an answer right in hand.

You are on our radar!

SYSOPR
06-29-2007, 08:20 AM
An email has been sent to you with the steak!