PDA

View Full Version : Address Verfication



graftobian
07-24-2007, 12:25 PM
It is nice to have address verification.

However, ShipRush provided a variation of an address to ship to, I have accepted the change yet it will not process the package.

I have gone to USPS and checked the address and it is correct per USPS.com

What gives???

How do I ship the package?

SYSOPS
07-24-2007, 12:36 PM
Could you provide the address so we know specifically what you're describing?

Also, what is the address verification setting you have set in ShipRush?

Thank you,
SYSOPS

graftobian
07-25-2007, 11:38 AM
13225 Marquardt Ave
Sante Fe Springs Ca 90670

SYSOPS
07-25-2007, 11:43 AM
I have tried to get ShipRush to fail on that address without success. I have done address verification with Strict set (the highest level).

What level do you have address verification set to in ShipRush? Also, what is the build\version of ShipRush you are using (help | about for that)?

Thank you,
SYSOPS

graftobian
07-25-2007, 12:38 PM
Version 5.o that we downloaded yesterday when we ugraded to 5.0. Should we have done an update after downloading? We tried with "Robust" and had to go back to "Basic" to be able to ship the packages to California

Janine

SYSOPS
07-25-2007, 01:12 PM
We have been unable to replicate with that address in ShipRush v5 in our test environments.

You are running the most current version of ShipRush available.

Also, is this USPS or UPS? You've posted about address verification in both. We would need to know.

Thank you,
SYSOPS