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filmsourceinc
10-29-2004, 07:13 AM
Hey thanks for the new reg numbers was able to pass that part of the install but when it gets to the second AGREEMENT STAGE I check agree hit next and the program just locks up.

I was unable to find here in the forums anything that may help me with the problem. May be you could shed some light on this problem. Its been a week that we have been unable to use Shiprush and my shipper misses it dearly.

Alex
Filmsource

SYSOPS
10-29-2004, 07:26 AM
Not sure of the issue at this stage.

Is this the only PC you've installed ShipRush Pro on? If so, are the two services running that ShipRush requires:
MSSQL$SHIPRUSH
Z-Firm ShipRush v3

If not, there is a problem. Can you start them?

If they are running, try closing other applications that may be open, including anti-virus software.

How long have you waited at that screen to see if the installation\configuration wizard rolls to the next?

SYSOPS

filmsourceinc
11-04-2004, 12:03 PM
Hello, UPDATE on Our Shiprush situation


Nov 4, 2004 still not working cannot get past install setup wizard.

When it ask Shiprush needs to know name of server we get an ERROR.

"Autoconnection Failed could not establish connection to server"

know what?

SYSOPS
11-04-2004, 01:41 PM
Please browse out to c:\documents and settings\username\application data\z-firm llc\shiprush v3

Copy the content of shiprush3.log. Maybe that will help shed some light on the issue.

SYSOPS

filmsourceinc
11-08-2004, 09:56 AM
This is all I get from that log. I really need this up and running if you could give me some insight maybe a phone call so we can get this up and running quickly. Thanks.

Copied from shiprush3.log
11/2/2004 9:13:08 AM CRITICAL (Connect) The server name or address could not be resolved - URL:http://SHIPPING:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/2/2004 9:13:25 AM CRITICAL (Connect) The server name or address could not be resolved - URL:http://BACKROOM:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/2/2004 9:13:45 AM CRITICAL (Connect) The server name or address could not be resolved - URL:http://ALEX-PC:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/2/2004 9:29:09 AM CRITICAL (Connect) The parameter is incorrect. - URL:http://:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/2/2004 9:29:12 AM CRITICAL (Connect) The parameter is incorrect. - URL:http://:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/2/2004 9:29:32 AM CRITICAL (Connect) The server name or address could not be resolved - URL:http://ANTIONE-PC:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/2/2004 9:29:41 AM CRITICAL (Connect) The server name or address could not be resolved - URL:http://UPS:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/2/2004 9:30:02 AM CRITICAL (Connect) A connection with the server could not be established - URL:http://shipping-pc:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/2/2004 9:30:18 AM CRITICAL (Connect) The server name or address could not be resolved - URL:http://shipping-backroom:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/2/2004 9:30:23 AM CRITICAL (Connect) The server name or address could not be resolved - URL:http://shipping-backroom:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/2/2004 9:30:36 AM CRITICAL (Connect) The server name or address could not be resolved - URL:http://alex-pc:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/2/2004 12:15:47 PM CRITICAL (Connect) A connection with the server could not be established - URL:http://shipping-pc.:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/2/2004 12:17:31 PM CRITICAL (Connect) A connection with the server could not be established - URL:http://shipping-pc:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/2/2004 12:36:39 PM CRITICAL (Connect) [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied
11/2/2004 12:36:44 PM CRITICAL (Connect) A connection with the server could not be established - URL:http://SHIPPING-PC:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/2/2004 12:36:50 PM CRITICAL (Connect) A connection with the server could not be established - URL:http://SHIPPING-PC:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/2/2004 12:42:06 PM CRITICAL (Connect) A connection with the server could not be established - URL:http://SHIPPING-PC:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn
11/4/2004 1:44:37 PM CRITICAL (Connect) A connection with the server could not be established - URL:http://SHIPPING-PC:1123/SOAP/IBoldSynapse - SOAPAction:urn:BoldSynapseInterface-IBoldSynapse#SignOn

SYSOPS
11-08-2004, 11:57 AM
As discussed on the phone:

MSDE is failing to install. Kbase articles that may be helpful:
http://www.zfirm.com/knowledge_bases/shiprush/sr3p-0020.txt
http://www.zfirm.com/knowledge_bases/shiprush/sr3p-0021.txt
http://www.zfirm.com/knowledge_bases/shiprush/sr3p-0026.txt

SYSOPS