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hunter
11-18-2004, 09:10 AM
When I go to end the day, the box pops up saying it is processing. The program then locks up. I notice the resources on task manager spike to 100%I have found a way around it, but it is step intensive and I would like for it just to do it's job. To get around this, I have to:

1. I go to processes in task manager and end the shiprushserver.exe from running.

2. I have to go to services and restart the zfirm service.

3. I then re-open the shiprush program.

4. I then go to view shipment --> then end of day paperwork. At that point it says it has already uploaded the data to UPS.

5. I go to re-print paperwork and then it spits out the label/manifest... FINALLY.

I tried to recommission the UPS account, but that did not solve the problem.

HELP PLEASE!

SYSOPS
11-18-2004, 10:04 AM
Build of ShipRush UPS v3 Pro (Help | About)?

Operating System? By any chance have you loaded XP Service Pack 2?

Also, post back with the following information:
browse out to program files\z-firm llc\shiprush v3
find the file called shiprushserver.log

Post back with the last 20 or 30 lines from there

Thank you,
SYSOPS

hunter
11-18-2004, 11:34 AM
XP PRO - not on service pack 2

---------------------------------

VERSION 3.0.0.281
-------------------------------

11/16/2004 4:10:34 PM EOD Start processing EOD request
11/16/2004 4:10:34 PM EOD Processing EOD, 1 activities found
11/16/2004 4:10:45 PM EOD Saving PLD, 37 shipments
11/16/2004 4:10:51 PM EOD PLD saved to file : "c:\program files\z-firm llc\shiprush v3\PLD\20041116161034589.PLD"
11/16/2004 4:10:51 PM EOD PLD File saved, activity closed, creating Manifest papers
11/16/2004 4:10:51 PM EOD Manifest papers created
11/16/2004 4:10:51 PM EOD Uploading PLD File "c:\program files\z-firm llc\shiprush v3\PLD\20041116161034589.PLD"
11/16/2004 4:10:51 PM EOD Uploading PLD - File: "c:\program files\z-firm llc\shiprush v3\PLD\20041116161034589.PLD", MailBoxID: "SYSTEM_MOS06026538589680", Pickup Date: "20041116", sPLDSeqNum: "000000000000080"
11/16/2004 4:10:55 PM EOD PLD File "c:\program files\z-firm llc\shiprush v3\PLD\20041116161034589.PLD" Uploaded
11/16/2004 4:10:55 PM EOD PLD file uploaded : "c:\program files\z-firm llc\shiprush v3\PLD\20041116161034589.PLD"
11/16/2004 4:10:55 PM MAIL Start checking/processing mail
11/16/2004 4:10:55 PM MAIL Receiving UPS Mail
11/16/2004 4:10:55 PM MAIL Checking mail - Listed 0 messages
11/16/2004 4:10:56 PM MAIL Checking mail - Listed 1 messages
11/16/2004 4:10:56 PM MAIL Reading mail: Message ID: 11, RefNum: "04111604495873.07581431", sReadName: ""
11/16/2004 4:11:00 PM MAIL Deleting mail from mailbox: Message ID: 11, RefNum: "04111604495873.07581431", sReadName: "C:\Program Files\Z-Firm LLC\ShipRush v3/rm3572_1100643056"
11/16/2004 4:11:02 PM MAIL Checking mail - Listed 1 messages
11/16/2004 4:11:02 PM MAIL Reading mail: Message ID: 51, RefNum: "04111518560730.07568419", sReadName: ""
11/16/2004 4:11:02 PM MAIL Deleting mail from mailbox: Message ID: 51, RefNum: "04111518560730.07568419", sReadName: "C:\Program Files\Z-Firm LLC\ShipRush v3/rm3572_1100643062"
11/16/2004 4:11:03 PM ADDRVAL Address Validation Received: 26 addresses
11/16/2004 4:12:17 PM Server ********** Server started: ShipRushServer.exe version 3.0.0.281 ******************
11/17/2004 4:04:54 PM PC_CONFIG Checking if UPS Components versions need to be updated...
11/17/2004 4:04:56 PM PC_CONFIG No version changes detected
11/17/2004 4:04:56 PM EOD Start processing EOD request
11/17/2004 4:04:56 PM EOD Processing EOD, 1 activities found
11/17/2004 4:04:58 PM EOD Saving PLD, 7 shipments
11/17/2004 4:05:03 PM EOD PLD saved to file : "c:\program files\z-firm llc\shiprush v3\PLD\20041117160456596.PLD"
11/17/2004 4:05:03 PM EOD PLD File saved, activity closed, creating Manifest papers
11/17/2004 4:05:03 PM EOD Manifest papers created
11/17/2004 4:05:03 PM EOD Uploading PLD File "c:\program files\z-firm llc\shiprush v3\PLD\20041117160456596.PLD"
11/17/2004 4:05:03 PM EOD Uploading PLD - File: "c:\program files\z-firm llc\shiprush v3\PLD\20041117160456596.PLD", MailBoxID: "SYSTEM_MOS06026538589680", Pickup Date: "20041117", sPLDSeqNum: "000000000000081"
11/17/2004 4:05:05 PM EOD PLD File "c:\program files\z-firm llc\shiprush v3\PLD\20041117160456596.PLD" Uploaded
11/17/2004 4:05:05 PM EOD PLD file uploaded : "c:\program files\z-firm llc\shiprush v3\PLD\20041117160456596.PLD"
11/17/2004 4:05:05 PM MAIL Start checking/processing mail
11/17/2004 4:05:05 PM MAIL Receiving UPS Mail
11/17/2004 4:05:05 PM MAIL Checking mail - Listed 0 messages
11/17/2004 4:05:05 PM MAIL Checking mail - Listed 0 messages
11/17/2004 4:05:05 PM MAIL Checking mail - Listed 1 messages
11/17/2004 4:05:05 PM MAIL Reading mail: Message ID: 51, RefNum: "04111618583352.07599766", sReadName: ""
11/17/2004 4:05:06 PM MAIL Deleting mail from mailbox: Message ID: 51, RefNum: "04111618583352.07599766", sReadName: "C:\Program Files\Z-Firm LLC\ShipRush v3/rm3492_1100729105"
11/17/2004 4:05:06 PM ADDRVAL Address Validation Received: 26 addresses
11/17/2004 4:07:51 PM Server ********** Server started: ShipRushServer.exe version 3.0.0.281 ******************

SYSOPS
11-18-2004, 12:43 PM
Did this just start and was working correctly before?

I would suggest the next step be to update your ShipRush to the latest build released. That is available at:
http://www.zfirm.com/downloads/assets/products/ShipRush-v3.exe

SYSOPS