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mizmakeup
01-24-2008, 05:07 PM
We are trying to set up email notifications and keep tinkering with the settings, but can't get it to work. We now have this error popping up - 11004: [11004] Valid name, no data record (check DNS setup) What does this mean? How can we fix it? Before we kept having error 1101:Host not found popping up - does this new error mean we fixed the 1101 error?

SYSOPS
01-27-2008, 07:36 AM
Couple of questions:

What do you have configured currently in the advanced | email settings for ShipRush? (SMTP address, port, your ISP)

The error might indicate that you have Norton Internet Security, and is blocking ShipRush attempting to send the email.

SYSOPS

mizmakeup
01-27-2008, 02:16 PM
We have an SMTP address configured in the email settings.

SYSOPS
01-27-2008, 02:29 PM
Who is your ISP, or what is the SMTP server you configured? We can look at what is suggested for the correct setup with that information.

The error would indicate either we have something misconfigured, or Norton Internet Security or some other firewall software is running blocking communication.

SYSOPS