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painkill
03-11-2008, 01:54 AM
how can i fix this problem ...

shiprush keep getting error when reflesh order from ebay

" Unable to connect to eBay. please check your internet connection and try again. start-tag name "name" does not match end-tag name "shipaddress" "
please help

thank you

SYSOPS
03-11-2008, 06:37 AM
What version\build of ShipRush are you using (right click the icon in the system tray | Help | About)?

SYSOPS

painkill
03-12-2008, 12:39 AM
ShipRush version : 5.7.0.2485

SYSOPS
03-12-2008, 06:14 AM
Bring up Order Manager in ShipRush and click on Settings. Towards the bottom of the settings there is an option for the # of days to go back. Try setting that to 2 or 3 days and see if it will refresh without error.

SYSOPS

painkill
03-13-2008, 04:08 PM
after changing the setting to 2 days it still shows the same error. it is something wrong with my shiprush's database??

SYSOPR
03-13-2008, 04:51 PM
We will contact you on this next week.

ZF Case 15580

SYSOPS
03-16-2008, 12:10 PM
We are unable to contact you directly. Please email your contact info to support at zfirmllc dot com and we will be in touch with you directly.

Thank you,
SYSOPS