Unable to connect to SR Server

[Fletcher]

All remove work stations (5 total) are unable to connect to the Ship Rush Server.

Ship Rush Server is unable to start Ship Rush itself. Checked the "Systems" on the server and the "Systems" are started/running. From http://www.zfirms.com/knowledge_bases/shiprush/sr3p-0003.txt

Also referenced "Configuring the Windows Firewall", however our server is a true Server and the local area connection does not have an Advanced Tab.

Have not installed Windows SP2 on any computers.


When trying to start Ship Rush on any computer (including Server), Ship Rush displays in upper right hand corner "Connecting...", then freezes.

Please help!

Below please find the last 12-15 entry's form the Server Log txt file.


12/9/2004 3:11:16 PM MAIL 0 messages to send
12/14/2004 3:25:43 PM PC_CONFIG Checking if UPS Components versions need to be updated...
12/14/2004 3:25:43 PM PC_CONFIG No version changes detected
12/14/2004 3:25:43 PM EOD Start processing EOD request
12/14/2004 3:25:43 PM EOD Processing EOD, 1 activities found
12/14/2004 3:25:44 PM EOD Saving PLD, 7 shipments
12/14/2004 3:25:45 PM EOD PLD saved to file : "c:\program files\z-firm llc\shiprush v3\PLD\20041214152543562.PLD"
12/14/2004 3:25:45 PM EOD PLD File saved, activity closed, creating Manifest papers
12/14/2004 3:25:45 PM EOD Manifest papers created
12/14/2004 3:25:45 PM EOD Uploading PLD File "c:\program files\z-firm llc\shiprush v3\PLD\20041214152543562.PLD"
12/14/2004 3:25:45 PM EOD Uploading PLD - File: "c:\program files\z-firm llc\shiprush v3\PLD\20041214152543562.PLD", MailBoxID: "SYSTEM_MOS06119487682427", Pickup Date: "20041214", sPLDSeqNum: "000000000000011"
12/14/2004 3:25:46 PM EOD PLD File "c:\program files\z-firm llc\shiprush v3\PLD\20041214152543562.PLD" Uploaded
12/14/2004 3:25:46 PM EOD PLD file uploaded : "c:\program files\z-firm llc\shiprush v3\PLD\20041214152543562.PLD"
12/14/2004 3:25:46 PM MAIL Start checking/processing mail
12/14/2004 3:25:46 PM MAIL Receiving UPS Mail
12/14/2004 3:25:46 PM MAIL Checking mail - Listed 0 messages
12/14/2004 3:25:47 PM MAIL Checking mail - Listed 0 messages
12/14/2004 3:25:47 PM MAIL Checking mail - Listed 1 messages
12/14/2004 3:25:47 PM MAIL Reading mail: Message ID: 51, RefNum: "04120918564841.08141533", sReadName: ""
12/14/2004 3:25:47 PM MAIL Deleting mail from mailbox: Message ID: 51, RefNum: "04120918564841.08141533", sReadName: "C:\Program Files\Z-Firm LLC\ShipRush v3/rm2868_1103063147"
12/14/2004 3:25:48 PM ADDRVAL Address Validation Received: 2 addresses
12/14/2004 3:25:48 PM ADDRVAL Address Validation Processed
12/14/2004 3:25:48 PM MAIL Sending UPS Mail
12/14/2004 3:25:48 PM MAIL 0 messages to send
12/15/2004 3:12:24 AM ERROR (Disconnect) [DBNETLIB][ConnectionWrite (WrapperWrite()).]General network error. Check your network documentation
SQL: SELECT C.BOLD_ID, C.BOLD_TYPE, C.IPAddress, C.ComputerName, C.LastAccess,
B.READ_ONLY
FROM ConnectedClient C, ZFRM_OBJECT B
WHERE B.BOLD_ID = C.BOLD_ID AND C.BOLD_ID = :ID1

12/15/2004 3:15:49 AM SERVICE (ERROR) Unable to start shipping service: Could not bind socket. Address and port are already in use.
12/15/2004 1:41:30 PM SERVICE (ERROR) Unable to start shipping service: Could not bind socket. Address and port are already in use.
12/15/2004 1:42:00 PM SERVICE (ERROR) Unable to start shipping service: Could not bind socket. Address and port are already in use.
12/15/2004 1:43:01 PM SERVICE (ERROR) Unable to start shipping service: Could not bind socket. Address and port are already in use.
12/15/2004 1:43:34 PM SERVICE (ERROR) Unable to start shipping service: Could not bind socket. Address and port are already in use.

[Fletcher]

Ok, I finally did get an error message:

Unable To Connect to ShipRuch Server: The operation timed out - URL: http://SERVER1:1123/SOAP/IBoldSynapse - SOAPAction:URN:BoldSynapseInterface-IBoldSynapse#SignOn


UPS arrives in 58 minutes... HELP.

[SYSOPS]

That would tell us that the port is already in use. The port we use is 1123.

You might be able to reboot the ShipRush Server PC to release the port so that ShipRush may use it, or you'll need to re-configure everything in ShipRush to use a different port.

Please post back if the reboot does not resolve, so I can provide detailed steps on changing the port settings in ShipRush.

SYSOPS

[Fletcher]

Ok, restarted Server.

Much quicker in loading ShipRush and giving error message (within 30 seconds not 10 minutes), however still receive the same error message in last post.

What's next?
Thanks,
Fletcher