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View Full Version : Black box where label should be



Mike A.
05-12-2008, 07:29 PM
Now and then I'll get a black box where the label should be when printing. The border that says "printed with ShipRush" and the reference number and ShipRush logo do appear, but everything inside the "box" is completely filled with black. It does not appear to be a printing error - seems to be some error that happens when the PDF for the label is generated since the label available under reprint has the same black box if viewed directly.

If you've not seen this before, then I can post a link to an example of the PDF.

SYSOPR
05-12-2008, 08:31 PM
A few q's!!

What kind of printer do you print to? (Please be specific)

Have you tried turning off 'fast printing' in Settings?