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kimmyshop
04-14-2005, 01:42 PM
I am having trouble installing the software. All instructions in the help file were followed, however, I still get the message:

To use ShipRush with QB, template must be modified.

QB 2002 or higher -

See ShipRush help file ... blah blah ....

I still get the same error even after doing what they said

Ron

SYSOPS
04-14-2005, 01:49 PM
Possible issues:

ShipRush needs to get listed as an integrated application in QB
- Be in QB in Single User Mode as the ADMIN user and try and run at least 2 shipments

Check your settings in ShipRush
- Settings | Program Settings | CM Settings
- Set to baseline of QuickBooks Customer list
- UNCHECK use Alt+5 and Alt+6
- Test, and if that works, then you need to add the correct modifications to the QB template(s) that you use, if Hybrid mode in ShipRush, &3 and &4, if for reference, &5 and possibly &6 (if that is how you use ShipRush and QuickBooks)

SYSOPS