PDA

View Full Version : different prices listed



Meg Jones
05-02-2005, 12:18 PM
My assistant and I are using Shiprush and are networked - my Shiprush is quoting me one price for a specific shipment and hers is quoting a different price - what is happening?

SYSOPS
05-02-2005, 12:23 PM
Could be a number of things (since the settings for each PC are independent):

Bring up an airbill on both machines to see what the courtesy charge is in the lower left hand corner.

Things that can change the rates:
Different builds of ShipRush
Fuel surcharges are not set correctly on both machines
Residential is checked on one and not the other
Additional handling option is checked on the airbill on one and not the other
Have a markup set on one install

Since I do not know what the difference in the rates shown is, I cannot get more specific.

SYSOPS

Meg Jones
05-02-2005, 02:44 PM
Thanks - I will check these things......Meg

SYSOPS
05-02-2005, 02:45 PM
If you are still unable to track down the difference, please post back with the from\to zipcodes, weight\size of package, and the two different prices.

That may help us track down the difference.

SYSOPS