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168and328
05-02-2011, 09:04 AM
I am having problems this morning. I have internet connection but cannot connect to ShipRush. My postage is low and I was trying to add some money. It says it cannot connect. What can I do? I have a lot of parcels to ship this morning.

SYSOPS
05-02-2011, 09:12 AM
We are aware that the Endicia servers are having issues today:
http://forums.zfirm.com/announcement.php?f=29&a=31

SYSOPS

168and328
05-02-2011, 09:15 AM
Do you know when it may be fixed? I have a very narrow window to get my shipments out this morning.

SYSOPS
05-02-2011, 09:16 AM
It appears that they have a message on their phone system stating in the next hour. Wish we could give you something more specific, but the issue is on their servers.

SYSOPS

SYSOPR
05-02-2011, 09:20 AM
The Endicia servers are down.

They are working on it! Should come up any time in the next 20 mins to 2 hrs.

http://forums.zfirm.com/showthread.php?9498-Painfully-slow-processing-and-ocasional-timeouts...

SYSOPR
05-02-2011, 09:47 AM
Endicia reports they expect to be up around noon, Pacific time.

We suggest trying ShipRush endicia every 30 minutes to see if it is up.

SYSOPR
05-02-2011, 09:49 AM
Watch our twitter feed for updates: http://twitter.com/#!/shiprush

SYSOPS
05-02-2011, 10:23 AM
Endicia has reported that their servers are back up and functioning once again.

Thank you for patience with this issue.

SYSOPS

thew
05-01-2015, 09:47 AM
What about now ? its happening again..




Endicia has reported that their servers are back up and functioning once again.

Thank you for patience with this issue.

SYSOPS

SYSOPR
05-01-2015, 12:47 PM
What about now ? its happening again..

This thread is from 2011.
What you see is something local at your site.

thew
05-01-2015, 04:32 PM
This thread is from 2011.
What you see is something local at your site.

Its back up now.. Slow but its up

thew
05-04-2015, 09:09 AM
This thread is from 2011.
What you see is something local at your site.


Yes, Sad is it not!.. this has been the issue since then.. and when you guys moved us to Stamps we were all happy that we had a very fast and robust Label Server.. Now that were back to endicia we have the same super slow system.. So I could have made a new post but it seems more valuable for the rest of the ShipRush users to see the chain of events as this has been an issue at best for a long time.. Frankly we were very happy to move to stamps.. Now were not so happy to be back with Endicia.. But Something needs to change here.. Its way to slow. This seems to be an issue in the Early Am hours.. All Weekend it was great. Today at 8 am its slowed down to a crawl.. And its not a local issue to our system here..

SYSOPP
05-04-2015, 03:14 PM
We appreciate that you are seeing a performance variation, and we want to help resolve it for you.

For what it is worth, the ShipRush team has performance data covering Stamps.com and Endicia that spans several years. We can tell you with %100 clarity that:

- Endicia's servers are faster
- Way faster
- And have always been faster
- For certain things, at certain times, %200-500 faster

To help resolve this issue, can you tell us:

-- What time of day you see the issue (and your time zone please!)
-- What printer type are you set to use in ShipRush?

Thank you!

thew
05-04-2015, 07:42 PM
Like I said 8 Am in the Morning. We are PST.
And we use a Zebra 2844Z


We appreciate that you are seeing a performance variation, and we want to help resolve it for you.

For what it is worth, the ShipRush team has performance data covering Stamps.com and Endicia that spans several years. We can tell you with %100 clarity that:

- Endicia's servers are faster
- Way faster
- And have always been faster
- For certain things, at certain times, %200-500 faster

To help resolve this issue, can you tell us:

-- What time of day you see the issue (and your time zone please!)


-- What printer type are you set to use in ShipRush?

Thank you!

thew
05-05-2015, 09:27 AM
Today it was Smoking fast.. 8 am PDT ..