View Full Version : Error codes on ORA

06-13-2005, 08:10 AM
I am still getting the following error code many times a day:

(Err) (all_ProcessDoc) OmniRush server internal error (multiple TIFF files found at the rasterization dir). If this error persists contact your OmniRush administrator.

I have followed all of the suggestions below, but with no success. I have many faxes send successfully, but an average 1 of 3 faxes will fail with the above error code. Please let me know of anything else that may be done to correct this issue.

The OmniRush run time environment is corrupted or the Windows Print Spooler
service is hung.

Recovery steps:

1) Reboot the OmniRush Server.
2) Check for proper operation.

If the problem persists, run the OmniRush UPDATER program for
the SAME VERSION of OmniRush that you currently run.

06-13-2005, 08:18 AM
Stop the Print\Raster Module in OmniRush

Go out to Printers in Windows and right click OmniRush Server | Printing Preferences | Filename Generation.

Make sure the output dir at the bottom points to a folder called OmniRush Server. If it doesn't, that is a problem. Create a folder and then re-point the printer.

You may also need to apply this kbase article: