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View Full Version : Help!! shiprush wont start



lamjoh
07-17-2011, 06:23 AM
been using shiprush w/endicia (quickbooks) for a while now but, today i get this message.

unable to connect to quickbooks

any help?

SYSOPS
07-18-2011, 06:00 AM
Is QuickBooks running? Is there more to the message box that comes up (like an error underneath the message that QB isn't running)?

SYSOPS

lamjoh
07-18-2011, 06:45 AM
Yes quickbooks is open and company file is also open. under message says try opening quickbooks or run shiprush without contact manager

SYSOPS
07-18-2011, 06:50 AM
What is the operating system?

SYSOPS

lamjoh
07-18-2011, 06:54 AM
windows 7

SYSOPS
07-18-2011, 06:55 AM
OK, make sure that you're not starting either QuickBooks or ShipRush as Run as Admin. You can check the shortcut you use for both to verify that is not enabled. If it is, that will cause this type of issue.

SYSOPS

lamjoh
07-18-2011, 06:57 AM
ok i will try, what time is this online service till?

lamjoh
07-18-2011, 06:58 AM
i work during the day, computer at home

SYSOPS
07-18-2011, 07:02 AM
The forums are typically monitored from 7:30am to 5pm Pacific.

SYSOPS

lamjoh
07-18-2011, 07:07 AM
shiprush endicia - is there anyway to see the cost of shipment without hitting f-2? have it always show cost

SYSOPS
07-18-2011, 07:09 AM
No sorry there isn't a setting for that. You have to do an estimate cost for ShipRush to get the rate calculation from the Endicia servers.

SYSOPS

lamjoh
07-18-2011, 07:17 AM
would be nice to see all USPS services with cost instead of having to click Postal Package then f-2, then Priorty mail then f-2 and so on to see which would be cheapest shipping.

SYSOPS
07-18-2011, 07:37 AM
It would be. That currently is not an option for ShipRush on the Endicia servers. We would if we could.

SYSOPS