View Full Version : Unable to download shipment XML file...

09-06-2011, 10:47 AM
This morning we began using ShipRush on a Windows 7 machine and received this message:

'Unable to download shipment XML file from
orderid=43811&sid=88bf7a6b&command=get". 151:403 Forbidden'

I tested this on the same machine using different browsers and have the same message. I shut down ShipRush on this particular machine and tried it on another using Windows XP and received the same message. They are all using the same database on a NAS drive.

We are using ShipRush V9, X-Cart V4.1, and Shipping Kit from Alexey Solovyev. Any suggestions would be appreciated. I've attached a screenshot of the error message.



09-06-2011, 10:50 AM
This issue appears to be a rights issue with the server that ShipRush is trying to get the information from: http://www.primordialperformance.com/store/shiprush.php?

You may need to ask the developer of this application for assistance.

Thank you,

09-06-2011, 11:14 AM
Thank you, I have a feeling some files CHMOD were changed in X-Cart. Researching it now. I appreciate pointing me in the right direction. :)