View Full Version : Incorrect shipping cost for OScommerce Order

09-13-2011, 01:47 PM

shiprush works well with my OScommerce store. However, the shippment email sent to customer show an incorrect shipping cost. My customers keep asking me why is going on.

For example,

Correct cost:
Sub-Total: $15.26
United States Postal Service(USPS) (0.5 kg) (First Class Mail): $1.95
Total: $17.21

Incorrect cost:

Subtotal $15.26
Shipping $15.26
Sales Tax $0.00
Total $30.52

It seems like the subtotal became shipping cost.

Is there any way I can fix it? Thank you.

Shipped Via:
USPS First Class, Tracking number: 9400110200828153488772

09-13-2011, 02:03 PM
Is this email from ShipRush, or from oscommerce? (There are a lot of ways to send emails...)

Off the top, perhaps modify the ShipRush email so it doesn't include the cost? (Does the buyer really need to know?)

09-13-2011, 02:13 PM
Hi, it was sent by shiprush

the title is : MyShipRush Item: xxx

How can I remove the shipping cost and total price from the email. I also use shiprush to provde Ebay order. Is there anyway I can just modify the content for Oscommerce order?


09-13-2011, 02:33 PM
We do not have an option to only edit an email template for a single eComm store.

To edit the email template, go into settings | email and you can change the email template there.