http://forums.zfirm.com/ ShipRush: Shipping for eCommerce and More! en Wed, 22 May 2013 15:12:16 GMT vBulletin 60 http://forums.zfirm.com/images/custom/vuel/misc/rss.png http://forums.zfirm.com/ http://forums.zfirm.com/showthread.php?11787-SQL-and-XML&goto=newpost Wed, 22 May 2013 14:45:08 GMT Currently i run shiprush in SQL mode with Microsoft RMS.

I have a VB program that I use to scan receipts and verify order accuracy before launching shiprush. Right now I just leave the SR search window open and my programmer put a "ship" button on the VB program that pastes the order number into SR with a carriage return. Though not a high-tech method it works well most of the time. The times it does not work properly are what concern me as it has lead to incorrect shipment or duplicates.

My question is as follows: Would it be possible to have my VB program drop a file into an XML monitored folder with just the order number. At that point, have SR grab the order number and use the current select query to process the shipment?

I tried the scanner method, after configuring the scanner, it is no longer usable with my order accuracy program.

Any insight or direction would be appreciated. ]]> Questions, Problems and Troubleshooting cschlik http://forums.zfirm.com/showthread.php?11787-SQL-and-XML http://forums.zfirm.com/showthread.php?11786-Paid-orders-not-being-Marked-as-Shipped-automatically&goto=newpost Tue, 21 May 2013 18:35:39 GMT When we click the Ship button for a paid order, it isn't automatically being marked as shipped. This only happens to about 20% of the items, the rest are automatically being marked as shipped. We then have to manually mark the item as shipped when we check later on. Any solution to this to make it all automatic?

Thanks,
Vance ]]> Questions, Problems and Troubleshooting Vance http://forums.zfirm.com/showthread.php?11786-Paid-orders-not-being-Marked-as-Shipped-automatically http://forums.zfirm.com/showthread.php?11785-ShipRush-not-pulling-in-correct-address-from-ebay&goto=newpost Mon, 20 May 2013 18:11:43 GMT Good Morning All, We have items we sell on ebay, where if they are international should be sent to a domestic address (in the US) then ebay ships it from there as they take care of the international shipping. However, we have been pulling in the orders and shipping it to the international... Good Morning All,

We have items we sell on ebay, where if they are international should be sent to a domestic address (in the US) then ebay ships it from there as they take care of the international shipping. However, we have been pulling in the orders and shipping it to the international address as it is not pulling in the domestic address as it should be.

Can any one shed some light on this, or have experienced this before, what is the fix?

Thanks in advance,
Kate ]]> Questions, Problems and Troubleshooting heykate http://forums.zfirm.com/showthread.php?11785-ShipRush-not-pulling-in-correct-address-from-ebay http://forums.zfirm.com/showthread.php?11784-Orders-not-removed-after-being-shipped&goto=newpost Mon, 20 May 2013 16:48:16 GMT My orders are being pulled in to ShipRush just fine from ZenCart, but after I click on them and successfully ship them out, they do not mark as ship and disappear. They are still listed and the orders don't update in ZenCart either. I'm having trouble locating the problem here, as the store appears to be healthy and connecting fine. It's either ShipRush or ZenCart I guess, any ideas?

Kerry ]]> Questions, Problems and Troubleshooting NonElec http://forums.zfirm.com/showthread.php?11784-Orders-not-removed-after-being-shipped http://forums.zfirm.com/showthread.php?11783-Back-up-Error-Fedex-Smartpost&goto=newpost Mon, 20 May 2013 11:28:53 GMT I am getting errors this morning. It will process 1 label, not upload the tracking number, and then crash.


DBISAM Engine Error # 11013 Access denied to table or backup file 'Address'
SQL: INSERT INTO Address (BOLD_ID, BOLD_TYPE, FirstName, LastName, Company, Address1, Address2, Address3, City, State, PostalCode, Country, Phone, Fax, EMail, AddrValID, AddrValResult, AddrValDate, RecommendedZip, Department, CompanyURL, PhoneExt, POZIPCode, CustomerNickname, Residential, Settings, ShipmentOrderBilling, ShipmentOrderShipping, OrderStoreAddress, AddressLinkAltReturnAddress) VALUES (:BOLD_ID, :BOLD_TYPE, :FirstName, :LastName, :Company, :Address1, :Address2, :Address3, :City, :State, :PostalCode, :Country, :Phone, :Fax, :EMail, :AddrValID, :AddrValResult, :AddrValDate, :RecommendedZip, :Department, :CompanyURL, :PhoneExt, :POZIPCode, :CustomerNickname, :Residential, :Settings, :ShipmentOrderBilling, :ShipmentOrderShipping, :OrderStoreAddress, :AddressLinkAltReturnAddress) ]]> Questions, Problems and Troubleshooting zzniflod http://forums.zfirm.com/showthread.php?11783-Back-up-Error-Fedex-Smartpost http://forums.zfirm.com/showthread.php?11781-How-to-move-ship-rush-from-one-computer-to-the-next-(different-location)&goto=newpost Thu, 16 May 2013 20:06:13 GMT Hello, I moved out of my home based business, and I now run my business from home, and from my office. My home computer needs to stay because I am back and fourth. I am wondering if there is any quick way to move shiprush and all of the same settings, etc from my home computer to my office... Hello,

I moved out of my home based business, and I now run my business from home, and from my office. My home computer needs to stay because I am back and fourth.

I am wondering if there is any quick way to move shiprush and all of the same settings, etc from my home computer to my office computer and save all of the sold/shipped customer information.

I tried the copying the backup file, and when I put in in the new computer, it only pulls up the past 4ish days and the rest is all broken up.


Dave ]]> Questions, Problems and Troubleshooting SW20Fl http://forums.zfirm.com/showthread.php?11781-How-to-move-ship-rush-from-one-computer-to-the-next-(different-location) http://forums.zfirm.com/showthread.php?11780-Can-I-re-order-my-stores-on-the-left-column&goto=newpost Thu, 16 May 2013 14:48:27 GMT Hello,

I learned today that right-clicking on a webstore and selecting delete will remove whatever store was highlighted, not the store you right-clicked on.

I have readded our flagship webstore but now it is at the bottom of the list instead of the top. We have so many stores that you can't even see it without scrolling. This store used to be at the top. Can I move it back to the top by editing a text file somewhere? ]]> Questions, Problems and Troubleshooting richboos http://forums.zfirm.com/showthread.php?11780-Can-I-re-order-my-stores-on-the-left-column http://forums.zfirm.com/showthread.php?11779-Running-ShipRush-Fedex-SQL-and-Stamps.com-SQL-at-the-same-time&goto=newpost Wed, 15 May 2013 18:36:44 GMT If I run both ShipRush Fedex SQL and Stamps.com SQL at the same time is there any for me to modify the SQL query so the correct application opens based on a database field holding the shipping method? If I run both ShipRush Fedex SQL and Stamps.com SQL at the same time is there any for me to modify the SQL query so the correct application opens based on a database field holding the shipping method? ]]> Questions, Problems and Troubleshooting jrohrbac http://forums.zfirm.com/showthread.php?11779-Running-ShipRush-Fedex-SQL-and-Stamps.com-SQL-at-the-same-time http://forums.zfirm.com/showthread.php?11778-Billing-Zip-Calculation&goto=newpost Wed, 15 May 2013 15:26:08 GMT In our integration, we are passing the "ship From" information for the label to ShipRush, but this is not necessarily the "real" ship from which should be used for rate calculation. Is there another place we can populate the zip code to be used for rate calculation and still show a different zip in the ship from on the label? ]]> Questions, Problems and Troubleshooting PaulBeaul http://forums.zfirm.com/showthread.php?11778-Billing-Zip-Calculation http://forums.zfirm.com/showthread.php?11777-Error-Code-33836B&goto=newpost Wed, 15 May 2013 13:44:39 GMT I've done all the steps. Simply not connecting... I get this:

The URL provided does not seem to connect to an ecommerce system (or perhaps the web store is not configured properly). Please check the URL and configuration for this web store. (ERROR: 33836B)

This is a 'building' site and it has a test SSL ]]> Questions, Problems and Troubleshooting mtporter http://forums.zfirm.com/showthread.php?11777-Error-Code-33836B http://forums.zfirm.com/showthread.php?11776-Could-not-start-the-Zfirm-Shiprush-v9-service&goto=newpost Tue, 14 May 2013 18:34:59 GMT 5/14/2013 11:14:16 AM 9.6.0.53113 INFO Starting exception tracing. 5/14/2013 11:14:16 AM 9.6.0.53113 INFO Exception tracing is enabled. Log files will be saved to c:\users\public\documents\z-firm llc\shiprush\database\dblock\ 5/14/2013 11:14:16 AM 9.6.0.53113 INFO ShipRush... 5/14/2013 11:14:16 AM 9.6.0.53113 INFO Starting exception tracing.
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Exception tracing is enabled. Log files will be saved to c:\users\public\documents\z-firm llc\shiprush\database\dblock\
5/14/2013 11:14:16 AM 9.6.0.53113 INFO ShipRush ActiveX found at C:\PROGRA~2\Z-FIRM~1\SHIPRU~1\ZRUSH_~1.OCX
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Cleaning up Windows Temp dir.
5/14/2013 11:14:16 AM 9.6.0.53113 Server Connecting to model/database. Starting remote services.
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Connecting to file-system-based DB
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Internal engine version: 4.29 Build 2
5/14/2013 11:14:16 AM 9.6.0.53113 INFO ForceBufferFlush = Y
5/14/2013 11:14:16 AM 9.6.0.53113 INFO DisableObjectsUnload = Y
5/14/2013 11:14:16 AM 9.6.0.53113 INFO DB Catalog: c:\users\public\documents\Z-Firm LLC\ShipRush\Database
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Reading DB version from c:\users\public\documents\z-firm llc\shiprush\database\ShipRushDB_ver.txt
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Required DB Version 53113, DB Version Found 55678
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Reading DB version from c:\users\public\documents\z-firm llc\shiprush\database\ShipRushDB_ver.txt
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Reading DB version from c:\users\public\documents\z-firm llc\shiprush\database\ShipRushDB_ver.txt
5/14/2013 11:14:16 AM 9.6.0.53113 Connect The ShipRush database is newer than the ShipRush on this PC. Please update ShipRush on this PC to build 55678.
5/14/2013 11:14:17 AM 9.6.0.53113 SERVICE (ERROR) Unable to start shipping service: The ShipRush database is newer than the ShipRush on this PC. Please update ShipRush on this PC to build 55678.

How to solve this problem ? ]]> Questions, Problems and Troubleshooting labros http://forums.zfirm.com/showthread.php?11776-Could-not-start-the-Zfirm-Shiprush-v9-service http://forums.zfirm.com/showthread.php?11775-Dangerous-Goods&goto=newpost Tue, 14 May 2013 13:36:14 GMT Express requires Shipper's Declaration and Air Bill for Dangerous Goods. All I'm showing is OP-900 which is used for Ground shipments. Is this something that ShipRush does not offer or am I missing a setting?

Thank you ]]> Questions, Problems and Troubleshooting dgauth http://forums.zfirm.com/showthread.php?11775-Dangerous-Goods http://forums.zfirm.com/showthread.php?11773-USPS-error-The-ToName-Tag-has-been-deprecated-Cannot-print-labels.&goto=newpost Mon, 13 May 2013 18:14:51 GMT USPS server returned error:
The ToName Tag has been deprecated. Please utilize the ToFirstName and ToLastName tags. [-2147217912]

Using ShipRush v .9.6.0.55896

It appears to only affect International labels, as I've successfully printed Domestic First Class and Priority labels today, but am I unable to print International First Class or Priority labels.

Any fixes or workarounds to this issue? ]]> Questions, Problems and Troubleshooting VantageKevin http://forums.zfirm.com/showthread.php?11773-USPS-error-The-ToName-Tag-has-been-deprecated-Cannot-print-labels. http://forums.zfirm.com/showthread.php?11772-Missing-eBay-orders&goto=newpost Mon, 13 May 2013 16:01:19 GMT We have 80 eBay orders but ShipRush is only showing 30. Date range is set from 5/6 to 5/13 We have 80 eBay orders but ShipRush is only showing 30. Date range is set from 5/6 to 5/13 ]]> Questions, Problems and Troubleshooting musicalsupplydirect http://forums.zfirm.com/showthread.php?11772-Missing-eBay-orders http://forums.zfirm.com/showthread.php?11771-Unexpected-DTD-declaration.-Line-7-position-3.-Unexpected-DTD-declaration.-Line-7&goto=newpost Sat, 11 May 2013 03:08:13 GMT my shiprush works very good in magento store. but last few days. It always say This webstore misbehaved and was disabled. Reason: TooManyFailedJobs. Unexpected DTD declaration. Line 7, position 3. ? Unexpected DTD declaration. Line 7, position 3. please help we did not change anything... my shiprush works very good in magento store. but last few days. It always say

This webstore misbehaved and was disabled. Reason: TooManyFailedJobs.
Unexpected DTD declaration. Line 7, position 3.
? Unexpected DTD declaration. Line 7, position 3.

please help

we did not change anything in the store. ]]> Questions, Problems and Troubleshooting zjmmobi http://forums.zfirm.com/showthread.php?11771-Unexpected-DTD-declaration.-Line-7-position-3.-Unexpected-DTD-declaration.-Line-7