ShipRush / Z-Firm User Forums http://forums.zfirm.com/ ShipRush: Shipping for eCommerce and More! en Thu, 17 May 2012 14:19:02 GMT vBulletin 60 http://forums.zfirm.com/images/custom/vuel/misc/rss.png ShipRush / Z-Firm User Forums http://forums.zfirm.com/ My.shiprush plugin not found http://forums.zfirm.com/showthread.php?10659-My.shiprush-plugin-not-found&goto=newpost Wed, 16 May 2012 23:21:27 GMT Hello.

We've been using SR for USPS and stamps.com for some time. I decided we needed to update to my.shiprush so we could ship from multiple computers.

My question is how do you get the browser to recognize you have the correct SR installed? I've clicked on the correct link/installed the standalone versions of SR, but when I go back into the browser to print a shipping label, it still says "plugin not found". ]]> My.ShipRush lvhd http://forums.zfirm.com/showthread.php?10659-My.shiprush-plugin-not-found SR does not print correctly to Zebra GX430T http://forums.zfirm.com/showthread.php?10658-SR-does-not-print-correctly-to-Zebra-GX430T&goto=newpost Wed, 16 May 2012 14:30:32 GMT Have been using the Zebra 2844-Z with good luck. Recently upgraded to the faster Zebra GX430t. When ship rush prints to the GX430t, the label is about 60% of scale.
I have tried each of the "Printer type" settings and none correct the issue.

We also use Endicia for USPS domestic labels, and Endicia labels print correctly on the 2844-Z and GX430t. ]]> Questions, Problems and Troubleshooting zendude http://forums.zfirm.com/showthread.php?10658-SR-does-not-print-correctly-to-Zebra-GX430T Hold for Pickup Option http://forums.zfirm.com/showthread.php?10657-Hold-for-Pickup-Option&goto=newpost Tue, 15 May 2012 15:29:54 GMT Does the "Hold for Pickup" option actually do anything? I assumed it meant UPS would hold at the service center/depot for the customer to pick it up but it did not work. ]]> Questions, Problems and Troubleshooting djn602 http://forums.zfirm.com/showthread.php?10657-Hold-for-Pickup-Option Tracking number not showing in eBay http://forums.zfirm.com/showthread.php?10655-Tracking-number-not-showing-in-eBay&goto=newpost Tue, 15 May 2012 04:24:59 GMT Since eBay request update tracking so we start to keep eye on our proformance for this new reqirement. Most of our orders will be shipped with tracking number but when I check the report, it only shows 78% our listing has tracking number uploaded on time. I know Shiprush uploaded the tracking to... Since eBay request update tracking so we start to keep eye on our proformance for this new reqirement. Most of our orders will be shipped with tracking number but when I check the report, it only shows 78% our listing has tracking number uploaded on time.
I know Shiprush uploaded the tracking to eBay right away.
So I start to looking the orders without tracking number and found out there is some orders doesn't showing tracking number even though the tracking number already be updated ( when I click "Add" link, the tracking number and shipping method is already there. If I click "Save", the tracking number still not be able to showing up )
Now, I have to check all my order every night to find these orders and manully click "Add" then add few words after the shipping method then click "Save". Then Selling Manager will show the tracking number correctly.
I think it is a bug in the eBay system. But after I contact eBay, they respond " It sounds like there may be an issue with the info being sent over from Shiprush that is preventing Selling Manager from displaying it properly." So, is the problem from ShipRush? If not, can anyone from Shiprush check with eBay for this issue? Thank you. ]]> Questions, Problems and Troubleshooting jimwangus http://forums.zfirm.com/showthread.php?10655-Tracking-number-not-showing-in-eBay Buy.com in ShipRush http://forums.zfirm.com/showthread.php?10653-Buy.com-in-ShipRush&goto=newpost Mon, 14 May 2012 15:41:00 GMT I configured buy.com in ShipRush today. All the orders got donwloaded and they look great. There is only one issue. The content under "SKU" in buy.com is really the listing ID. The seller's SKU is in the field REFERENCEID but it is not part of the download. Can you please look into this? We need the seller's SKU (referenceID) to fully take advantage of the synergy we have with other sites. ]]> Questions, Problems and Troubleshooting 168and328 http://forums.zfirm.com/showthread.php?10653-Buy.com-in-ShipRush shipping usps and ups from same program at same time http://forums.zfirm.com/showthread.php?10652-shipping-usps-and-ups-from-same-program-at-same-time&goto=newpost Mon, 14 May 2012 04:56:26 GMT hello, we run an ebay store and are also expanding to our own ecommerce site soon. We ship a mixture of USPS and UPS packages daily, depending on weight/ size. Few questions: 1) can we select either USPS or UPS depending on package from same screen? 2) is there a way to compare rates between... hello, we run an ebay store and are also expanding to our own ecommerce site soon. We ship a mixture of USPS and UPS packages daily, depending on weight/ size. Few questions:

1) can we select either USPS or UPS depending on package from same screen?
2) is there a way to compare rates between services to find the cheapest rate?
3) are all orders from ebay and storefront shown in the awaiting shipment area?
4) do we still get our ups rates and commercial rates associated with our ups/ usps accounts.
5) can software be integrated into more than one workstation for simultaneous shipping.

thank you ]]> Questions, Problems and Troubleshooting socalparts http://forums.zfirm.com/showthread.php?10652-shipping-usps-and-ups-from-same-program-at-same-time not printing partly when bulk shipping http://forums.zfirm.com/showthread.php?10651-not-printing-partly-when-bulk-shipping&goto=newpost Sat, 12 May 2012 17:05:00 GMT Hi,

I need help.
Yesterday, I upgraded computer that I use shiprush on.
When I am printing shipping label by using 'print all bulks labels' in bulk shipping, some labels are not printed completely.

I set all same settings as the previous one.

Here is my computer environment.
Shiprush with Stamps.com v.9.6.0.049709
Window XP with Pentium 4 CPU 2.80GHz and 2G of RAM
Label printer is Zebra 450 ctp
Attached Images
 
]]> Questions, Problems and Troubleshooting realook http://forums.zfirm.com/showthread.php?10651-not-printing-partly-when-bulk-shipping Customer Notes field not syncing on clients http://forums.zfirm.com/showthread.php?10649-Customer-Notes-field-not-syncing-on-clients&goto=newpost Fri, 11 May 2012 20:19:42 GMT I am using Shiprush for eBay and need a way to add notation to "Paid" orders in Order Manager to let our warehouse guys know an order is ready to ship. I am looking at the "Customer Notes" field, which initially populates with notes the buyer entered during eBay checkout. I can edit that field, but my changes are not being pushed back into eBay, and are not visible from the warehouse client computer. Our database is installed on a local server.

Is there any setting to make the customer notes synchronize? Or is there an alternative way to add a note or status to an order that a different user can see?

Thanks! ]]> Questions, Problems and Troubleshooting AABob http://forums.zfirm.com/showthread.php?10649-Customer-Notes-field-not-syncing-on-clients ShipRush SQL Server http://forums.zfirm.com/showthread.php?10643-ShipRush-SQL-Server&goto=newpost Wed, 09 May 2012 22:52:26 GMT We are using multiple computers. I used to use ShipRush but it was so slow when a lot of users access to networking shiprush database. . Do you have any plans to use MS SQL server ShipRush? If you do, we would like to switch. We get thousands of orders and need multi-users to ship orders but... We are using multiple computers. I used to use ShipRush but it was so slow when a lot of users access to networking shiprush database. . Do you have any plans to use MS SQL server ShipRush? If you do, we would like to switch. We get thousands of orders and need multi-users to ship orders but shiprush was so so slow.

Aston ]]> astonkim http://forums.zfirm.com/showthread.php?10643-ShipRush-SQL-Server Ship-from on View Shipments Screen http://forums.zfirm.com/showthread.php?10642-Ship-from-on-View-Shipments-Screen&goto=newpost Wed, 09 May 2012 15:24:40 GMT We are trying to find out what the Ship-From field is on View shipments screen. Ours is empty. What populates this field? We are trying to find out what the Ship-From field is on View shipments screen. Ours is empty. What populates this field? ]]> Questions, Problems and Troubleshooting CompSolSC http://forums.zfirm.com/showthread.php?10642-Ship-from-on-View-Shipments-Screen Labels on HP OfficeJet Pro 8500 http://forums.zfirm.com/showthread.php?10640-Labels-on-HP-OfficeJet-Pro-8500&goto=newpost Tue, 08 May 2012 15:44:06 GMT About 50% of our labels have to be reprinted because the printer only prints half of the label. We have no printing issues with any other software so this seems to be a Shiprush issue. Are there any suggestions? About 50% of our labels have to be reprinted because the printer only prints half of the label. We have no printing issues with any other software so this seems to be a Shiprush issue. Are there any suggestions? ]]> Questions, Problems and Troubleshooting Questioner18 http://forums.zfirm.com/showthread.php?10640-Labels-on-HP-OfficeJet-Pro-8500 Unable to send email via my Gmail account http://forums.zfirm.com/showthread.php?10639-Unable-to-send-email-via-my-Gmail-account&goto=newpost Mon, 07 May 2012 20:16:36 GMT I am trying to send email through my Gmail account, but I keep receiving the following error:

Unable to connect to mail relay "smtp.gmail.com" for "dummyemailaddress@gmail.com" (301: Interrupted.).

All of my settings are correct, and it just won't go through.

Help, please!

Edit: I put this under the wrong section. Sorry about that! ]]> Quizzicle http://forums.zfirm.com/showthread.php?10639-Unable-to-send-email-via-my-Gmail-account Shiprush database access through a VPN http://forums.zfirm.com/showthread.php?10638-Shiprush-database-access-through-a-VPN&goto=newpost Mon, 07 May 2012 16:17:46 GMT is it possible to set up a site to site VPN and have a remote PC access the shiprush database? is so is there a proper way to do this? Thanks Jeffrey bart Granite State Candy Shoppe is it possible to set up a site to site VPN and have a remote PC access the shiprush database? is so is there a proper way to do this?

Thanks
Jeffrey bart
Granite State Candy Shoppe ]]> Questions, Problems and Troubleshooting GSCS http://forums.zfirm.com/showthread.php?10638-Shiprush-database-access-through-a-VPN shiprush on multi computers http://forums.zfirm.com/showthread.php?10632-shiprush-on-multi-computers&goto=newpost Thu, 03 May 2012 10:12:40 GMT Hi, I have been using MyShipRush on one computer for several months & it's great. Thanks.
Now I need to expand & use it on another computer as well at a different location. What is the procedure please.
Judi ]]> My.ShipRush judi http://forums.zfirm.com/showthread.php?10632-shiprush-on-multi-computers Unable to download label from Stamps.com http://forums.zfirm.com/showthread.php?10630-Unable-to-download-label-from-Stamps.com&goto=newpost Tue, 01 May 2012 19:11:28 GMT ShipRush had been working fine up until about a week ago. (We had not changed any settings before this error occurred.)

Whenever we try to ship an item via USPS International Flat-Rate box, it returns this error:
"Stamps.com returned an error: Unable to download label from Stamps.com. Check your internet connection, disable personal firewall and try again."

We tried changing the Internet settings back and forth from "Native", "Windows", and "Compatible" both through the Z-Firm Internet Connection utility and within ShipRush's internet settings. We restarted between each setting change. Still, no luck.

What's worse is that it's still deducting postage from our Stamps.com account. We are able to purchase new postage from Stamps.com fine through ShipRush, but the amount keeps decreasing every time this error occurs, so we have to keep buying postage to try again.

Using ShipRush for USPS First Class Mail and non-flat-rate USPS Priority Mail International still work fine.

Thank you for any advice on this problem. ]]> Questions, Problems and Troubleshooting eas http://forums.zfirm.com/showthread.php?10630-Unable-to-download-label-from-Stamps.com