http://forums.zfirm.com/ en Sat, 25 May 2013 14:08:01 GMT vBulletin 60 http://forums.zfirm.com/images/custom/vuel/misc/rss.png http://forums.zfirm.com/ http://forums.zfirm.com/showthread.php?11790-USPS-server-returned-error-2147217912-TOnametag-has-been-deprecated&goto=newpost Wed, 22 May 2013 18:59:26 GMT USPS server returned error: The TOnametag has been deprecated. Please utilaize the Tofirstname and Tolastname tags [2147217912]

Our USPS Shiprush just started doing this the other day. How do it fix, please? ]]> Questions, Problems and Troubleshooting mxsouth http://forums.zfirm.com/showthread.php?11790-USPS-server-returned-error-2147217912-TOnametag-has-been-deprecated http://forums.zfirm.com/showthread.php?11789-Amazon-orders-stuck-in-My.ShipRush-but-won-t-download-to-OrderManager&goto=newpost Wed, 22 May 2013 18:24:34 GMT Hello, We have 8 orders that are late on Amazon. I have verified that they are in My.ShipRush too. I had my employee Reset Refresh Timers, wait 20 minutes, and then refresh but the orders did not appear. I then had my employee Re-download Recent Orders but that did not help either. Here... Hello,

We have 8 orders that are late on Amazon. I have verified that they are in My.ShipRush too.

I had my employee Reset Refresh Timers, wait 20 minutes, and then refresh but the orders did not appear.
I then had my employee Re-download Recent Orders but that did not help either.

Here are 3 of the 8 orders.

109-0904725-1211426
108-9678382-3913859
106-5965111-5917005

ShipRush for Endicia v.9.6.0.56108 ]]> Questions, Problems and Troubleshooting richboos http://forums.zfirm.com/showthread.php?11789-Amazon-orders-stuck-in-My.ShipRush-but-won-t-download-to-OrderManager http://forums.zfirm.com/showthread.php?11787-SQL-and-XML&goto=newpost Wed, 22 May 2013 14:45:08 GMT Currently i run shiprush in SQL mode with Microsoft RMS.

I have a VB program that I use to scan receipts and verify order accuracy before launching shiprush. Right now I just leave the SR search window open and my programmer put a "ship" button on the VB program that pastes the order number into SR with a carriage return. Though not a high-tech method it works well most of the time. The times it does not work properly are what concern me as it has lead to incorrect shipment or duplicates.

My question is as follows: Would it be possible to have my VB program drop a file into an XML monitored folder with just the order number. At that point, have SR grab the order number and use the current select query to process the shipment?

I tried the scanner method, after configuring the scanner, it is no longer usable with my order accuracy program.

Any insight or direction would be appreciated. ]]> Questions, Problems and Troubleshooting cschlik http://forums.zfirm.com/showthread.php?11787-SQL-and-XML http://forums.zfirm.com/showthread.php?11784-Orders-not-removed-after-being-shipped&goto=newpost Mon, 20 May 2013 16:48:16 GMT My orders are being pulled in to ShipRush just fine from ZenCart, but after I click on them and successfully ship them out, they do not mark as ship and disappear. They are still listed and the orders don't update in ZenCart either. I'm having trouble locating the problem here, as the store appears to be healthy and connecting fine. It's either ShipRush or ZenCart I guess, any ideas?

Kerry ]]> Questions, Problems and Troubleshooting NonElec http://forums.zfirm.com/showthread.php?11784-Orders-not-removed-after-being-shipped http://forums.zfirm.com/showthread.php?11781-How-to-move-ship-rush-from-one-computer-to-the-next-(different-location)&goto=newpost Thu, 16 May 2013 20:06:13 GMT Hello, I moved out of my home based business, and I now run my business from home, and from my office. My home computer needs to stay because I am back and fourth. I am wondering if there is any quick way to move shiprush and all of the same settings, etc from my home computer to my office... Hello,

I moved out of my home based business, and I now run my business from home, and from my office. My home computer needs to stay because I am back and fourth.

I am wondering if there is any quick way to move shiprush and all of the same settings, etc from my home computer to my office computer and save all of the sold/shipped customer information.

I tried the copying the backup file, and when I put in in the new computer, it only pulls up the past 4ish days and the rest is all broken up.


Dave ]]> Questions, Problems and Troubleshooting SW20Fl http://forums.zfirm.com/showthread.php?11781-How-to-move-ship-rush-from-one-computer-to-the-next-(different-location) http://forums.zfirm.com/showthread.php?11780-Can-I-re-order-my-stores-on-the-left-column&goto=newpost Thu, 16 May 2013 14:48:27 GMT Hello,

I learned today that right-clicking on a webstore and selecting delete will remove whatever store was highlighted, not the store you right-clicked on.

I have readded our flagship webstore but now it is at the bottom of the list instead of the top. We have so many stores that you can't even see it without scrolling. This store used to be at the top. Can I move it back to the top by editing a text file somewhere? ]]> Questions, Problems and Troubleshooting richboos http://forums.zfirm.com/showthread.php?11780-Can-I-re-order-my-stores-on-the-left-column http://forums.zfirm.com/showthread.php?11778-Billing-Zip-Calculation&goto=newpost Wed, 15 May 2013 15:26:08 GMT In our integration, we are passing the "ship From" information for the label to ShipRush, but this is not necessarily the "real" ship from which should be used for rate calculation. Is there another place we can populate the zip code to be used for rate calculation and still show a different zip in the ship from on the label? ]]> Questions, Problems and Troubleshooting PaulBeaul http://forums.zfirm.com/showthread.php?11778-Billing-Zip-Calculation http://forums.zfirm.com/showthread.php?11776-Could-not-start-the-Zfirm-Shiprush-v9-service&goto=newpost Tue, 14 May 2013 18:34:59 GMT 5/14/2013 11:14:16 AM 9.6.0.53113 INFO Starting exception tracing. 5/14/2013 11:14:16 AM 9.6.0.53113 INFO Exception tracing is enabled. Log files will be saved to c:\users\public\documents\z-firm llc\shiprush\database\dblock\ 5/14/2013 11:14:16 AM 9.6.0.53113 INFO ShipRush... 5/14/2013 11:14:16 AM 9.6.0.53113 INFO Starting exception tracing.
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Exception tracing is enabled. Log files will be saved to c:\users\public\documents\z-firm llc\shiprush\database\dblock\
5/14/2013 11:14:16 AM 9.6.0.53113 INFO ShipRush ActiveX found at C:\PROGRA~2\Z-FIRM~1\SHIPRU~1\ZRUSH_~1.OCX
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Cleaning up Windows Temp dir.
5/14/2013 11:14:16 AM 9.6.0.53113 Server Connecting to model/database. Starting remote services.
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Connecting to file-system-based DB
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Internal engine version: 4.29 Build 2
5/14/2013 11:14:16 AM 9.6.0.53113 INFO ForceBufferFlush = Y
5/14/2013 11:14:16 AM 9.6.0.53113 INFO DisableObjectsUnload = Y
5/14/2013 11:14:16 AM 9.6.0.53113 INFO DB Catalog: c:\users\public\documents\Z-Firm LLC\ShipRush\Database
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Reading DB version from c:\users\public\documents\z-firm llc\shiprush\database\ShipRushDB_ver.txt
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Required DB Version 53113, DB Version Found 55678
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Reading DB version from c:\users\public\documents\z-firm llc\shiprush\database\ShipRushDB_ver.txt
5/14/2013 11:14:16 AM 9.6.0.53113 INFO Reading DB version from c:\users\public\documents\z-firm llc\shiprush\database\ShipRushDB_ver.txt
5/14/2013 11:14:16 AM 9.6.0.53113 Connect The ShipRush database is newer than the ShipRush on this PC. Please update ShipRush on this PC to build 55678.
5/14/2013 11:14:17 AM 9.6.0.53113 SERVICE (ERROR) Unable to start shipping service: The ShipRush database is newer than the ShipRush on this PC. Please update ShipRush on this PC to build 55678.

How to solve this problem ? ]]> Questions, Problems and Troubleshooting labros http://forums.zfirm.com/showthread.php?11776-Could-not-start-the-Zfirm-Shiprush-v9-service http://forums.zfirm.com/showthread.php?11773-USPS-error-The-ToName-Tag-has-been-deprecated-Cannot-print-labels.&goto=newpost Mon, 13 May 2013 18:14:51 GMT USPS server returned error:
The ToName Tag has been deprecated. Please utilize the ToFirstName and ToLastName tags. [-2147217912]

Using ShipRush v .9.6.0.55896

It appears to only affect International labels, as I've successfully printed Domestic First Class and Priority labels today, but am I unable to print International First Class or Priority labels.

Any fixes or workarounds to this issue? ]]> Questions, Problems and Troubleshooting VantageKevin http://forums.zfirm.com/showthread.php?11773-USPS-error-The-ToName-Tag-has-been-deprecated-Cannot-print-labels. http://forums.zfirm.com/showthread.php?11772-Missing-eBay-orders&goto=newpost Mon, 13 May 2013 16:01:19 GMT We have 80 eBay orders but ShipRush is only showing 30. Date range is set from 5/6 to 5/13 We have 80 eBay orders but ShipRush is only showing 30. Date range is set from 5/6 to 5/13 ]]> Questions, Problems and Troubleshooting musicalsupplydirect http://forums.zfirm.com/showthread.php?11772-Missing-eBay-orders http://forums.zfirm.com/showthread.php?11770-ShipRush-for-USPS-Commercial-Base-Pricing&goto=newpost Fri, 10 May 2013 16:55:53 GMT Hi Guys, I have a customer that only wanted to rate shop USPS rates so we installed ShipRush for USPS so they could do that. They want it to return Commercial Base Pricing. Currently it looks like ShipRush for USPS is returning single piece pricing. How do i configure shiprush for USPS to... Hi Guys,

I have a customer that only wanted to rate shop USPS rates so we installed ShipRush for USPS so they could do that. They want it to return Commercial Base Pricing. Currently it looks like ShipRush for USPS is returning single piece pricing. How do i configure shiprush for USPS to return Commercial Base Pricing? example:

2lb usps priority shipment to the local area:
ShipRush for USPS returns 5.80
Commercial base price on the usps site is 5.05 ]]> Questions, Problems and Troubleshooting WMSI_BZ http://forums.zfirm.com/showthread.php?11770-ShipRush-for-USPS-Commercial-Base-Pricing http://forums.zfirm.com/showthread.php?11769-Is-ShipRush-and-Stamps-right-for-us&goto=newpost Fri, 10 May 2013 00:47:46 GMT We are interested in integrating all our shipping into one. We currently use Stamps.com for USPS domestic Shipments, USPS Global Shipping Software for International shipments and FedEx Shipping Manager for USA/International Shipments. There are 2 terminals for shipping; one specifically for FedEx... We are interested in integrating all our shipping into one. We currently use Stamps.com for USPS domestic Shipments, USPS Global Shipping Software for International shipments and FedEx Shipping Manager for USA/International Shipments.
There are 2 terminals for shipping; one specifically for FedEx and the other for USPS shipments.

Is shiprush the right software for us to integrate all these services into one software or perhaps be the central software? We would love to able to communicate from our ecommerce platform Magento, pull information from the customer order into ShipRush and print the label, while at the same time automatically updating the order with the tracking information for the correct Shipping supplier and email the customer. Anything to help speed up the process for shipping.

We also need to be able to print to the Doc-Tab labels for all USPS and FedEx shipments Domestic and International shipments. (we like a hard copy for record purposes).

In general, is ShipRush right for us? Thank you for anyone who cares to give us information. ]]> Questions, Problems and Troubleshooting neuromix http://forums.zfirm.com/showthread.php?11769-Is-ShipRush-and-Stamps-right-for-us http://forums.zfirm.com/showthread.php?11767-Is-stamps-down-Ship-rush-cannot-connect&goto=newpost Wed, 08 May 2013 03:12:38 GMT For the past 9ish hours I have not been able to process with Shiprush for Stamps. it says "Stamps returned an error: A connection could not be established".

The site itself is down. I checked Stamps twitter account and it says nothing about an issue or trying to resolve anything. Is it just me, or is stamps down?

Thanks,

Dave ]]> Questions, Problems and Troubleshooting SW20Fl http://forums.zfirm.com/showthread.php?11767-Is-stamps-down-Ship-rush-cannot-connect http://forums.zfirm.com/showthread.php?11766-Slow-responce-when-pressing-ship&goto=newpost Tue, 07 May 2013 20:47:13 GMT I have a machine that is slow to respond to pressing "ship"

So i do my order put in the weight then click on ship and it takes almost 5 minutes to process and print the label nothing has changed on the pc it just started acting this way. Any suggestions??? ]]> Questions, Problems and Troubleshooting jarchuleta03 http://forums.zfirm.com/showthread.php?11766-Slow-responce-when-pressing-ship http://forums.zfirm.com/showthread.php?11764-Unable-to-call-My.ShipRush.-12007-Internet-Name-Not-Resolved&goto=newpost Mon, 06 May 2013 20:17:36 GMT We got this error today when we are trying to Refresh new orders.

Unable to cal My.ShipRush. 12007: Internet Name Not Resolved..
Unable to POST to
"https://api.my.shiprush.com/accountservice.svc/user/get" (Windows). ]]> Questions, Problems and Troubleshooting filehere http://forums.zfirm.com/showthread.php?11764-Unable-to-call-My.ShipRush.-12007-Internet-Name-Not-Resolved