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Forum: Questions, Problems and Troubleshooting

  1. Sticky Thread Sticky: FedEx Shipping and eBay: How to calculate rates?

    A new blog post on this topic is available: http://forums.zfirm.com/entry.php?8-FedEx-Shipping-Rates-on-eBay-Sales-How-to-do-it What is displayed in the checkout process is controlled by eBay, and they do not offer FedEx, so there is no FedEx option. As you know, a GREAT number (many many...

    Started by SYSOPR, 03-06-2007 07:48 PM
    • Replies: 1
    • Views: 12,795
    02-08-2013 12:20 PM Go to last post
  2. Sticky Thread Sticky: ShipRush v9 Released!

    http://forums.zfirm.com/entry.php?82-Now-Available-ShipRush-v9

    Started by SYSOPR, 07-05-2011 01:04 PM
    • Replies: 0
    • Views: 3,913
    07-05-2011 01:04 PM Go to last post
  3. Sticky Thread Sticky: FedEx Special Offer for ShipRush Shippers!

    To sign up, just go to this url: http://fedex.shiprush.com/FedExAdvantage/ and go through the sign up! This offer is for all ShipRush users.

    Started by SYSOPK, 11-18-2007 05:03 PM
    2 Pages
    1 2
    • Replies: 17
    • Views: 14,659
    10-29-2010 04:33 AM Go to last post
  4. Sticky Thread Sticky: How do I stop Outlook from prompting about security

    Each time I try to use ShipRush. Due to the security settings in Outlook, the maximum amount of time you can set is 10 minutes. After 10 minutes, you will need to acknowledge the prompt the next time you want to do a shipment. There is a utility out there that automatically clicks the "Yes"...

    Started by SYSOPS, 07-14-2004 07:10 AM
    • Replies: 2
    • Views: 8,175
    12-10-2006 09:12 AM Go to last post
  5. Exclamation Sticky Thread Sticky: Bundled Shipping Software in QuickBooks - Please read

    If you use the ShipRush-like UPS or FedEx shipping feature built-in to QuickBooks, please note that Z-Firm does not provide technical support this. If you have questions related to the build-in QuickBooks shipping (aka the Intuit Shipping Manager) please contact Intuit Technical Support for...

    Started by SYSOPS, 12-01-2004 11:44 AM
    • Replies: 0
    • Views: 8,059
    12-01-2004 11:44 AM Go to last post
  1. Running ShipRush Fedex SQL and Stamps.com SQL at the same time

    If I run both ShipRush Fedex SQL and Stamps.com SQL at the same time is there any for me to modify the SQL query so the correct application opens based on a database field holding the shipping method?

    Started by jrohrbac, 05-15-2013 10:36 AM
    • Replies: 4
    • Views: 79
    05-15-2013 02:52 PM Go to last post
  2. Error Code 33836B

    I've done all the steps. Simply not connecting... I get this: The URL provided does not seem to connect to an ecommerce system (or perhaps the web store is not configured properly). Please check the URL and configuration for this web store. (ERROR: 33836B) This is a 'building' site and it...

    Started by mtporter, 05-15-2013 05:44 AM
    2 Pages
    1 2
    • Replies: 11
    • Views: 78
    05-15-2013 01:10 PM Go to last post
  3. Dangerous Goods

    Express requires Shipper's Declaration and Air Bill for Dangerous Goods. All I'm showing is OP-900 which is used for Ground shipments. Is this something that ShipRush does not offer or am I missing a setting? Thank you

    Started by dgauth, 05-14-2013 05:36 AM
    • Replies: 1
    • Views: 42
    05-14-2013 07:00 AM Go to last post
  4. Unhappy Unexpected DTD declaration. Line 7, position 3. ? Unexpected DTD declaration. Line 7,

    my shiprush works very good in magento store. but last few days. It always say This webstore misbehaved and was disabled. Reason: TooManyFailedJobs. Unexpected DTD declaration. Line 7, position 3. ? Unexpected DTD declaration. Line 7, position 3. please help we did not change anything...

    Started by zjmmobi, 05-10-2013 07:08 PM
    • Replies: 2
    • Views: 150
    05-13-2013 07:03 AM Go to last post
  5. Multi-package shipment labels do not print correctly

    Hi all, We've been dealing with an issue that is, hopefully, something that's been seen before. Whenever we have an order that's more than one package, ShipRush will only print one shipping label. The other one gets held up in the printing queue. When we reboot our warehouse computer, the second...

    Started by btrumbull, 05-06-2013 10:16 AM
    • Replies: 9
    • Views: 162
    05-10-2013 09:58 AM Go to last post
  6. Question on Reference Field

    Greetings, we use ShipRush for FedEx Outlook. It loads the shipping page from an Outlook contact that we have open. We have used this product for over 5 years now and absolutely love it, thank you for developing such a wonderful tool. :cool: We are currently on Version 9. There is one thing...

    Started by ruthjanette, 04-29-2013 08:22 AM
    • Replies: 6
    • Views: 171
    05-08-2013 11:04 AM Go to last post
  7. Clipboard Custom Format - Shipdate variable

    I have been successfully using the clipboard custom format feature to transfer shipment information back to my store system. The format string %TrackingNumber%%ShippingCharges%|%ShippingService% Now V7 supports locking the shipdate to a future date (great feature, thanks!) Because of the...

    Started by Frihet87, 09-15-2009 11:45 AM
    • Replies: 7
    • Views: 975
    05-08-2013 07:08 AM Go to last post
  8. Floating "SHIP TO" label

    We are currently running SR STAMPS.com - 9.6.0.55678 For several months, the word "SHIP" of the heading: "SHIP TO" has been floating within the return address field. Notice left of the delivery address is only the word: TO: But when you look up in the return address, the word "SHIP...

    Started by Frihet87, 03-25-2013 11:29 AM
    • Replies: 4
    • Views: 171
    05-06-2013 12:21 PM Go to last post
  9. Lightbulb Incorrect Order Statuses & Order Statuses Not Updating

    I am running Opencart v1.5.5.1 and Shiprush v9.6.0.54410. To preface this problem, when installing the Shiprush Software, I was unable to simply plug my FTP information into the shiprush installation wizard, even though when entering the FTP information into any web browser, it works just fine. I...

    Started by evanzusy, 04-01-2013 04:43 PM
    • Replies: 4
    • Views: 184
    05-06-2013 12:19 PM Go to last post
  10. Shipping to international address...

    I have an international address to ship to, but the problem is that the address is in Russian. ShipRush can't recognize any of the characters in the address and just displays question marks. This is the address: Алексей Кибенко ул. Победы, дом 33 Ростов-на-Дону, 344094 Russian Federation I...

    Started by BigBP33, 05-03-2013 08:40 AM
    • Replies: 5
    • Views: 223
    05-03-2013 03:32 PM Go to last post
  11. Ebay orders are not all loading?

    I am having an issue with my eBay store communicating with my ship-rush app. It will load some of the orders but not all the orders. It is being somewhat finicky about the orders and what it wants to load. I have unlinked my stores from ship-rush and have even re-downloaded ship-rush and...

    Started by TNTcartparts, 05-03-2013 06:06 AM
    • Replies: 6
    • Views: 76
    05-03-2013 08:35 AM Go to last post
  12. Generating Reference field in Excel

    Hi, I have just installed ShipRush and it looks like it's going to be very useful. However, when we ship packages, we need to have a billing code on the front of the package. Normally, when we generate labels from the FedEx website, we simply type something in the "Reference" field. (e.g....

    Started by randalotto, 01-24-2013 02:32 PM
    excel, external id, externalid, reference
    • Replies: 3
    • Views: 662
    04-29-2013 05:07 PM Go to last post
  13. Cannot get the "y" in Home Delivery to appear on the label...

    I am using ShipRush for FedEx with a Zebra GK420d label printer and standard 4x6 labels. I've only printed FedEx Home Delivery labels and they look great except they all say FedEx Home Deliver on the right side or have 3/4 of the "y" cut off. I adjusted both margins to 0 because the ShipRush logo...

    Started by BigBP33, 04-14-2013 08:27 PM
    • Replies: 9
    • Views: 376
    04-29-2013 11:06 AM Go to last post
  14. Global Shipping Program from eBay

    Could you guide me how to set up GSP offered by eBay? I read a thread from last year but I cannot manage Shiprush Order Manager to import domestic addresses with reference number. Thank you Jack ShipRush FedEx/Stamps version : 9.6.0.56108

    Started by jackmikol, 04-24-2013 06:32 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 287
    04-26-2013 09:45 AM Go to last post
  15. Tracking URL

    I am still looking for information on what field name I need to use to pull the tracking URL from Shiprush into a SQL database. I'm guessing that the Tracking URL is generated in ShipRush itself. I understand a work-around would include my pulling the tracking # and writing a script that plugs...

    Started by expoit, 04-24-2013 09:59 AM
    tracking url
    • Replies: 4
    • Views: 103
    04-26-2013 09:15 AM Go to last post
  16. Desktop version wont download orders

    Ever since I updated this program a while back it has been nothing but problems. My desktop version wont download my orders. I should have open orders from yesterday but nothing shows up. Yes, I have logged into the site and they show up there. And the whole deal about having to log in once a week...

    Started by GRFMotorsports, 04-25-2013 09:47 AM
    • Replies: 2
    • Views: 69
    04-26-2013 08:20 AM Go to last post
  17. Custom Reference Field / Separate Billing

    For billing purposes we would like our four stores on ShipRush to have four unique reference fields (ex: Company Name or unique identifyer). We have two Yahoo!, an Amazon, and an Ebay store. I was unable to find any merge codes that work in the reference field. Is there one I did not find? Is...

    Started by MattD, 04-25-2013 06:01 AM
    • Replies: 2
    • Views: 89
    04-25-2013 09:34 AM Go to last post
  18. Fetch_DB_Orders modification - fetching Boxes instead of Orders

    NOTE: This deals with the ShippingZCsCart.php file exclusively and is technically heavy. Shopping Cart: CS Cart Problem: In order to accurately display the shipping price to the customer, my CS Cart has been modified to determine the number of Boxes each Order will require. The total...

    Started by hsharif, 04-22-2013 03:37 PM
    boxes, custom, fetchdborders, modification, orders
    • Replies: 6
    • Views: 131
    04-24-2013 02:36 PM Go to last post
  19. Call tags

    Very seldom have to do call tags and most are only one box. However I got a request yesterday for multiple boxes. When I tried doing the call tag I could only do one box at a time. Called FedEx and did a verbal call tag for this one Just wondering if I should have completed a multiple...

    Started by Joemc, 04-23-2013 10:06 AM
    • Replies: 1
    • Views: 142
    04-23-2013 11:02 AM Go to last post
  20. Question Cannot void tracking

    We use Fedex as our carrier, and stone edge as our order process software. We got some tracking that cannot void. Shows "Sorry, but the FedEx servers just hiccupped and the Void failed. Please retry the Void operation later. (FedEx server returned: "Unable to retrieve record from database". )"...

    Started by kinglinen, 04-18-2013 10:34 AM
    • Replies: 6
    • Views: 275
    04-23-2013 09:55 AM Go to last post

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