Forum: My.ShipRush

I'm not sure if I don't understand how the search works or not, but everyone here is pretty confused about finding shipments in my.shiprush.com - to the point where they will instead go to the shipping computers and search there instead of searching the website from their desks. Is there some...

All of a sudden on Wednesday we got his error message and our orders from xcart stopped downloading into shiprush. The URL provided does not seem to connect to an ecommerce system (or perhaps the web store is not configured properly). Please check the URL and configuration for this web...

We have "custom" webstore in my.shiprush.com Some of the new orders completely not downloaded by my.shiprush.com, + we can't see that orders in shiprush, i guess because of that. Maybe there is some problems with your service?

Our DB died and we prefer to use SR for looking up due to speed of it. Is there a way to import from My.shiprush into shiprush? Thanks MArc

Hello, I noticed a total price for a product seemed very high today. When I reviewed the order on my.shiprush.com I found that the buyer had paid for USPS Priority mail but OrderManager was either not aware of that or failed to match the service. I already have USPS Priority mapped to a...

Order Manager Settings>Shipping Settings>My ShipRush Upload orders is checked. Refresh uploads, along with retrieving orders and such. In looking into it, it appears My.Shiprush is exclusively for using multiple PCs. I think maybe 4 years ago I was using ShipRush on a laptop to pull orders,...

Hello, Recently we switched to My.ShipRush stores 100%. Though the improvement in speed is a huge plus (bulk eBay orders doubled to 14 per minute) there are a few cons that I will continue to report as I notice them. Today I have stumbled across two related to eBay. With direct connection...

We use Ship rush for our eBay orders and Shiprush shows eChecks as paid before they clear. So eBay still has the purchase in the "awaiting payment" but Shiprush thinks it is OK to ship. Is there a way to change this so the purchase only shows in the Shiprush "paid" list when eBay marks it as...

We have a fairly large my.shiprush db and sometimes when searching it takes 40 or more seconds to see if an item is there. Is there are way to purge MY.shiprush DB based off of a date?

hi, we use shiprush for fedex and stamps.com. the question is, how can we get shipping charges for shipped orders? i saw in my.shiprush.com, that shipping charges is going there, and it is possible to view them there. but they are not going to our custom webstore, we receiving only traking numbers...

Is it possible to point Myshiprush database to an external disk? I already am using it on my computer hard drive but since I need to make Fedex labels at different locations (different computers) I want to use my external disk. Please advise. Thanks

I have the same problem using Sr for FedEx for ASPDotNetStoreFront - I can't find any reason for missing orders, nor any common denominator.

I have a handful of orders from Channel Advisor that are not showing in ShipRush. It seems as though they are from a certain time block. I contacted CA and they told me to contact ShipRush to see if there are any issues with our orders. Any help would be great

Hello, Just added a new Ebay store and when it was time for the orders to do their first download this truncated error was displayed: (Today, 02:49 PM) Error: You have to signup to eBay service fi... What is the rest of the error? RB

We are starting to sell products using Channel Advisor. Orders are coming into Channel Advisor to ShipRush properly but the shipping info, including that it was shipped, is not being sent and/or received properly into Channel Advisor. Any help or a link to Channel Advisor/SR config setup...

Hello, My three BigCommerce stores all have the same error message As far as I know the URL's haven't changed. Any suggestions?

Hi, I trying to sign up myshiprush.com and it showing "An email has been sent to xxx. This email contains a link. Please click on the link to activate your account. " However, I never receive the activation email. It not in SPAM mail as well. Please help. Thanks.

Shipped all of our Amazon order today about 3 hours ago. Amazon has still not received the shipping info. We use shiprush (stamps flavor) and it connects to myshiprush. I checked with amazon on the Upload Order Related Files page, and they have not received any upload files today. What...

I have the proper credentials, but I get an error message when I attempt to Set Up Automatically by FTP: "The requested name is valid, but no data of the requested type was found" Could one of you perhaps walk me through this process, as I am lost and do not know what I need to do next to...

Hello, This morning I noticed one ebay webstore was "grayed-out" and had some error message. I went into the specific store and the error message said something about too many failed jobs, and that I would have to re-register to authorize my account. I re-registered my account and a few...