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  1. Replies
    1
    Views
    8

    Re: Javascript SDK OnClose event

    This is under investigation. Case 75202. We will update here when more information is available.

    Thank you,
    SYSOPS
  2. Replies
    1
    Views
    10

    Re: Media query in email template

    That is an unknown and are unsupported by us in use in email templates. It may not work in the preview area. You can always do a "dummy" shipment with your email set for the notification, and see...
  3. Replies
    9
    Views
    69

    Re: Question regards to Custom Post-In API

    You will want your Printer: International area configured to print to a paper printer as it is expecting to fit in an 8.5 x 11 sheet of paper. You cannot reprint just the invoice, it will reprint the...
  4. Replies
    9
    Views
    69

    Re: Question regards to Custom Post-In API

    That Payment type is for the shipment. Expand the area for International (the double down arrow to the right of the INTL header), to see the INTL details, like Duties, etc.

    HTH,
    SYSOPS
  5. Replies
    9
    Views
    69

    Re: Question regards to Custom Post-In API

    You can create an order in ShipRush Web, or just a shipment (don't have to actually ship it) and set the values you wish to use or review. Then go into the More Section and save as ZPK. This is an...
  6. Replies
    4
    Views
    61

    Re: Need to fetch Delivery date

    If you need to access our APIs, please contact our Sales Group at sales at shiprush dot com to discuss the options available. We do not make the APIs available publicly.

    Thank you,
    SYSOPS
  7. Re: "A package weight is required. Please enter a package weight." error

    Development is investigating. Case 75178. We will update when more information is available.

    Thank you,
    SYSOPS
  8. Replies
    3
    Views
    179

    Re: Populate payment info in Javascript SDK

    Update on this....

    New code snippet example:

    {
    "ShipTo": {
    "Name": "John Smith",
    "Company": "Acme Widgets",
    "Address1": "5th ave S",
    "Address2": "#101",
  9. Replies
    3
    Views
    179

    Re: Populate payment info in Javascript SDK

    I have submitted this to development for additional review. Case 75158. We will update this thread when more information is available.

    Thank you,
    SYSOPS
  10. Replies
    4
    Views
    61

    Re: Need to fetch Delivery date

    Are you using any of our SDK tools to access our APIs?

    Thank you,
    SYSOPS
  11. Re: "A package weight is required. Please enter a package weight." error

    What carrier is this for?

    Thank you,
    SYSOPS
  12. Replies
    1
    Views
    51

    Re: API label for ORM-D option?

    Which SDK tool are you using?

    One quick way to get an answer to see the values is to open the UI, set the information needed and then click the small ShipRush icon upper left hand corner. Save...
  13. Thread: Netsuite

    by SYSOPS
    Replies
    4
    Views
    174

    Re: Netsuite

    Have you looked at the Sales Order button instead? That may help with your workflow. You can send an email into support at shiprush dot com requesting information on that button.

    Again, we expect...
  14. Thread: Netsuite

    by SYSOPS
    Replies
    4
    Views
    174

    Re: Netsuite

    The button for Item Fulfillment assumes that the item fulfillment has already been created and saved. What is your workflow?

    Thank you,
    SYSOPS
  15. Replies
    11
    Views
    241

    Re: Javascript SDK in a local environment

    Spoke with development and you should be able to reference those files

    https://my.shiprush.com/static.shiprush.com/ship.app/api/webshipping.integration.client.css...
  16. Replies
    11
    Views
    241

    Re: Javascript SDK in a local environment

    It should work as long as you can hit our HTTPS URL. How is your app controlling our access to https?

    Thank you,
    SYSOPS
  17. Replies
    11
    Views
    241

    Re: Javascript SDK in a local environment

    Yes sir....ShipRush Web is HTTPS and is required

    HTH,
    SYSOPS
  18. Replies
    11
    Views
    241

    Re: Javascript SDK in a local environment

    OK...so are you embedding this into your own app and it's failing to load? Is your app web based? I guess we need to know more specifics in order to understand the issue you're having.

    Thank you,...
  19. Replies
    11
    Views
    241

    Re: Javascript SDK in a local environment

    Can you tell me how you're trying to use it? If you look at the javascript-interactive-demo.html example, and run it in a browser, does it open ShipRush Web when you click on Open Web Shipping? If...
  20. Re: ShipRush script to update the shipping to the database table

    The only option would be the date the label is created, today's date

    From the helpfile:
    http://www.zfirm.com/Product_Documentation/ShipRush_v12-1_UPS/Content/ShipRush_ADO__Fields_Reference.htm
    ...
  21. Replies
    1
    Views
    143

    Re: How to fix this issue for Shiprush UI

    Please refer to this kbase article: https://www.zfirm.com/Knowledge_Bases/ShipRush/SRXA-0438.txt

    HTH,
    SYSOPS
  22. Replies
    12
    Views
    479

    Re: Move to new server & update

    Try the following:

    Exit ShipRush and your own app completely
    Right click on the SR icon and choose to run as administrator
    Do any of the prompts
    Verify it launches without error

    Now close...
  23. Re: Question regards to print label with Packing list.

    Packing list prints as a 4x6

    Shipping labels have a few options, as you will see in the settings once you select thermal printer as the printer type. From 4x6 simple label to 4x9

    SYSOPS
  24. Re: Question regards to print label with Packing list.

    You wouldn't be downloading any actual shipping software. It's all done in the cloud (aka My.ShipRush.com). Refer back to your screenshot where you have the option to select ShipRush Cloud Print....
  25. Re: Question regards to print label with Packing list.

    Yes....to use thermal for either label printing or packing list printing, you would need to download and install the ShipRush Cloud Print to have the option available to set either to thermal.
    ...
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